Hotel Shuttle Driver and Bell Attendant

Hotel Shuttle Driver and Bell AttendantPay: $15.50 per hour + tipsJob Type: Full-Time & Part-TimeJoin the Team at Hyatt Regency MilwaukeeAt Hyatt Regency Milwaukee, our Bell Attendants are often the very first and last impression our guests have of the hotel. If you enjoy meeting people, staying active, and delivering exceptional hospitality, we'd love to have you on our team. This position combines Bell Attendant, Door Attendant, and occasional Shuttle Driver responsibilities, making every day different. You'll welcome guests, assist with luggage, provide local recommendations, and transport guests safely to nearby destinations while delivering the warm, personalized service Hyatt is known for.What You'll DoWelcome guests with genuine hospitality and a positive attitudeAssist guests with luggage upon arrival and departureEscort guests to their rooms and explain hotel amenitiesSafely operate the hotel shuttle for scheduled and on-demand transportationHelp guests with directions, restaurant recommendations, and local attractionsLoad and unload guest luggage from the shuttleMaintain the cleanliness and appearance of the hotel shuttleStore and retrieve guest luggage using proper proceduresDeliver guest requests, packages, flowers, and amenities to guest roomsAssist guests with room changes and special requestsMaintain a clean, welcoming hotel entrance, lobby, and porte cochereSupport the Front Office team by answering phones and assisting with guest needsAssist guests with accessibility needs and provide outstanding service to every guestFollow all hotel safety, service, and operational standardsPerform other duties as assignedWhat We're Looking ForFriendly, outgoing personality with a passion for customer serviceExcellent communication and interpersonal skillsAbility to work both independently and as part of a teamAbility to remain professional in a fast-paced environmentStrong knowledge of the Milwaukee area or willingness to learnAbility to lift, carry, and transport guest luggage throughout the shiftFlexible schedule, including weekends and holidaysQualificationsHigh school diploma or equivalent preferredPrevious hotel, hospitality, customer service, or transportation experience is a plusValid driver's license requiredAcceptable motor vehicle driving record (MVR) requiredMinimum one year of driving experience preferredAbility to safely operate a passenger shuttle vanMust be authorized to work in the United States