Nutritional Associate - Weekend Availability

Job Description

Job Description

About FH Nutrition

At FH Nutrition, we are dedicated to helping our clients achieve optimal health, wellness, and performance through premium dietary supplements and personalized health strategies. We believe nutrition is not a one-size-fits-all approach—which is why we offer both high-quality retail supplement solutions and one-on-one nutrition consultations to guide our clients on their wellness journeys.

Position Overview

We are looking for an energetic, knowledgeable, and customer-focused Supplement Sales Associate to join our team. In this dual-focus role, you will be the face of FH Nutrition—assisting walk-in customers with supplement recommendations, maintaining store operations, and actively connecting clients with our expert nutrition consultants by scheduling consultations.

If you are passionate about health, wellness, and helping others live better lives, we would love to meet you!

Key Responsibilities

1. Retail Sales & Customer Consultation

• Greet customers warmly and provide a welcoming, consultative retail experience.
• Listen to customer health goals (e.g., muscle gain, weight management, energy, gut health) and recommend appropriate high-quality supplements.
• Explain product ingredients, dosage recommendations, and potential benefits in a clear, easy-to-understand manner.
• Stay up-to-date on product inventory, ingredients, brands, and current industry trends.

2. Appointment Setting & Service Promotion

• Actively educate customers on the benefits of FH Nutrition’s personalized 1-on-1 nutrition consultations.
• Identify customers who would benefit from expert dietary planning or deeper health assessments.
• Schedule consultation appointments on-site using our scheduling software, ensuring proper client intake details are captured.
• Follow up with prospective clients via phone, email, or text to confirm upcoming appointments and manage booking calendars.

3. Store Operations & Maintenance

• Process retail transactions accurately using the POS (Point of Sale) system.
• Maintain clean, organized, and fully stocked retail displays and shelves.
• Perform inventory checks, unpack shipments, and assist with stock replenishment.
• Assist with opening and closing procedures as needed.

Qualifications & Requirements

• Experience: 1+ years of experience in retail sales, customer service, or wellness/fitness industry roles.
• Knowledge: General understanding or strong interest in nutritional supplements, sports nutrition, vitamins, and holistic wellness.
• Communication Skills: Excellent interpersonal and verbal communication skills with a friendly, persuasive tone.
• Technical Skills: Familiarity with POS systems, basic scheduling software (e.g., Mindbody, Acuity, Calendly), and phone etiquette.
• Sales Drive: Ability to cross-sell products and fearlessly pitch consultation services to retail visitors.
• Education: High school diploma or equivalent (certifications in nutrition, personal training, or related health fields are a major plus).

Key Competencies & Traits

• Active Listener: Ability to uncover customer needs through intentional questioning.
• Passionate: Genuine enthusiasm for health, wellness, and helping people thrive.
• Organized: Capable of juggling walk-in retail traffic while managing calendar bookings and administrative tasks.

Benefits & Perks

• Competitive hourly pay + store discounts on supplements and products.
• Bonus/Commission structure based on consultation bookings and sales goals.
• Flexible scheduling options.
• Ongoing product training and professional growth opportunities in health and wellness.