Senior Commercial Effectiveness Manager - NJ
$175k - $200kMerck
Description: The Senior Commercial Effectiveness Manager is a highly strategic and execution-focused leadership role reporting directly to the VP of Specialty Sales. This position serves as an extension of Sales Leadership, ensuring commercial strategy is operationalized consistently and effectively across the Specialty organization. The Associate Director, Commercial Effectiveness serves as a strategic thought partner to Sales Leadership while also acting as a business operator focused on execution, coordination, and organizational performance. Acting as a central connector across Sales, Marketing, Commercial Operations, Training, Analytics, Market Access, Medical Affairs, and the CCO, this leader drives alignment, accountability, and execution excellence across brands, launches, and field operations. The role is responsible for building scalable commercial infrastructure, improving organizational effectiveness, enhancing field productivity, and supporting the long-term growth of the Specialty business. This individual must be able to operate strategically while also driving operational rigor, execution discipline, and cross‑functional collaboration. Essential Functions Partner directly with the VP of Specialty Sales to operationalize division priorities and strategic initiatives; translate commercial strategy into executable business plans across all Specialty brands and future launches; establish operating rhythms, accountability frameworks, and execution standards that improve organizational alignment and field performance; support National Sales Directors and field leadership teams in driving consistency and business performance; identify opportunities to improve commercial effectiveness, organizational efficiency, and execution quality across the division. Serve as a strategic integrator across Sales, Marketing, Commercial Operations, Analytics, Training, Market Access, and Medical Affairs; improve cross‑functional communication, coordination, and prioritization across the Specialty organization; support leadership decision‑making through business insights, operational recommendations, and performance analysis; reinforce a unified "One Specialty Team" culture across brands and functions; lead and support organizational initiatives that improve collaboration, accountability, and execution excellence. Build and optimize tools, processes, and reporting frameworks that improve reach and frequency execution, targeting alignment, call‑planning effectiveness, territory performance visibility, and commercial accountability; partner with Commercial Analytics to translate business data into actionable field insights and leadership recommendations; develop KPIs and dashboards that provide clear visibility into commercial performance and operational execution; identify operational inefficiencies and implement scalable solutions that improve productivity and speed of execution. Lead end‑to‑end planning and execution of Specialty National Sales Meetings, POAs, leadership meetings, and commercial planning sessions; coordinate strategic messaging alignment, content development, logistics, vendor management, budget oversight, and communication planning; partner closely with the VP of Specialty Sales and Office of the CCO to ensure meetings reinforce organizational priorities, culture, and business objectives; support quarterly business reviews and ongoing commercial planning initiatives. Partner with Sales Training to align onboarding with commercial strategy, execution expectations, and organizational culture; standardize onboarding processes, operational workflows, and systems training to improve speed‑to‐productivity; ensure field teams are equipped with the tools, knowledge, and operational support needed for successful execution; reinforce performance expectations and accountability standards early in the employee lifecycle. Build the foundational infrastructure for a scalable Commercial Effectiveness organization; define workflows, governance models, ownership structures, and operational standards that support future growth; provide leadership across commercial functions with the opportunity to expand into direct people‑management responsibilities over time; support future team development across Reporting & Analytics, Field Operations, Commercial Planning, Meeting & Event Operations and Process Optimization. Education Bachelor's Degree (BA/BS) in a relevant field – required. Experience 8 years or more in pharmaceutical or biotech commercial experience with increasing leadership responsibility. Strong understanding of specialty pharmaceutical sales execution, commercialization strategy, launch readiness, and field operations. Experience in Commercial Effectiveness, Sales Operations, Commercial Operations, Analytics, or Sales Leadership. Specialized Knowledge Demonstrated ability to influence cross‑functional stakeholders and drive organizational alignment. Strong analytical, strategic thinking, and operational problem‑solving capabilities. Excellent communication, presentation, and executive engagement skills. Experience with CRM and analytics platforms such as Veeva, Power BI, IQVIA, Salesforce, or related systems preferred. Proven ability to operate effectively in a fast‑paced, evolving, growth‑oriented environment. The base salary for this position ranges from $175,000 to $200,000 per year. In addition, the organization offers a short‑term incentive opportunity, such as a bonus or performance‑based award, within the first 12 months. Compensation is ultimately determined based on qualifications, experience, geographic location, and other relevant factors. At the heart of our Total Rewards commitment is a comprehensive, flexible, and competitive benefits program for eligible positions that enables you to choose the plans and coverage that meet your personal needs. This includes above‑market, diverse, and robust health and insurance benefits, a significant 401(k) matching contribution, and programs that promote employee well‑being and work‑life balance. #J-18808-Ljbffr Merck & Co.
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