Front Desk Associate

About the Job

Responsibilities:

• An energetic position to provide customer needs in person and on the phone. Use your communication skills to explain warranty options, establish time commitments between technicians and customers, checkout procedures and promotion of products and services.
• High School Diploma or equivalent.
• 2-years of consumer retail sales experience.
• Must be able to communicate with and assist customers in the areas of sales and complaints to ensure customer retention and loyalty.
• Problem-solving as it relates to customer complaints.
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
• Must complete and maintain all of the current and required Firestone Complete Auto Care store education courses & modules required for this position.

Our Crew Knows Benefits:

Health benefits that start on day one of employment, for all of our full-time teammates:

• Paid vacation and holidays.
• On-the-job training and company-funded ASE certifications.
• Tuition reimbursement program.
• 401(k) match.
• Vision and Dental Coverage.
• An on-demand pay (daily pay) program is available.

Our Values Give Back To You:

• Professional Development: No matter where you're at in your career, we've got the resources to help you level up.
• Community & Involvement: We pride ourselves on working with our local communities and giving back where we can.
• Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always.

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility:

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.