Food Service Line Team Member

JOB DESCRIPTION

Job Title: Food Service Line Team Member (FOH/Carving Station)

Reports To: Assistant Manager / General Manager

Job Overview: As a Carver at Canton Rodeo, you play a critical role in delivering exceptional guest experiences by preparing and plating food with speed, precision, and care. You ensure every order meets our standards for quality, presentation, and accuracy; whether served in-house or packed for takeout and delivery.

Compensation Range: $18.00 - $18.75/hr

You are the engine of our front line, the service line, where craftsmanship meets speed!

WHAT YOU’LL DO

Brand Ambassador

• Bring Canton Rodeo’s Mission, Vision, and Core Values to life every shift
• Deliver memorable guest experiences through pride in your work
• Represent the brand with energy, professionalism, and hospitality

Exceptional Guest Experience

• Greet every guest and delivery partner in a sincere and genuine way
• Build an emotional connection with every guest in a friendly, positive, and hospitable manner
• Proactively circulate through the dining room to check on dine-in guests when needed
• Operate each shift with Canton Rodeo’s core values in mind: Hospitality First, Excellence, Growth Mindset, Speed with Purpose, Clean and Proud and Fun!

Product Knowledge

• Master the full menu, including ingredients, preparation methods, and dietary considerations
• Execute precise portioning into proper containers to ensure consistency and quality
• Package and seal all items to Canton Rodeo standards for presentation and transport
• Maintain immaculate food preparation and carving stations
• Be able to provide confident, knowledgeable guidance to guests

Knife Skills & Safety

• Successfully complete Canton Rodeo’s Knife Safety Certification prior to handling knives
• Properly wear a cut-resistant glove according to Canton Rodeo safety standards
• Perform daily maintenance and sharpening of knives to ensure optimal performance
• Carve protein portions accurately, safely, and efficiently to Canton Rodeo standards

Order and Food Preparation

• Assemble menu items quickly while maintaining the highest standards of quality and presentation
• Cut proteins (meats and tofu) to order with precision
• Coordinate with kitchen and expeditor to ensure smooth service flow
• Call for replenishment of menu items proactively
• Assist in packing orders accurately for dine-in, takeout, and delivery
• Serve soft-serve ice cream
• Prepare and serve bubbler beverages
• Fill soufflé cups with house made sauces
• Complete food safety training and follow all safety procedures

Cleanliness & Organization

• Maintain 100% adherence to uniform standards
• Practice “Clean as You Go” across the service line
• Clean and maintain workstations including:
  • Counter spaces
  • Induction tables
  • Carving station
  • Ice cream machine
  • Beverage equipment
  • Display windows
• Restock supplies as needed
• Maintain cleanliness inside and outside the restaurant
• Conduct dining room and restroom checks
• Support dishwashing and back-of-house by carrying back soiled pans, boards, knives and serving utensils
• Follow all sanitation, safety, and chemical handling procedures

Team Collaboration

• Communicate clearly and respectfully with Front and Back of House teammates
• Support coworkers during busy times (helping where needed!) to ensure smooth operations
• Maintain a team-first work environment by embracing Canton Rodeo’s Chain Reaction philosophy

WHAT WE’RE LOOKING FOR

Must Have

• Friendly and outgoing personality
• Strong communication and listening skills
• Attention to detail and accuracy
• Ability to multitask in a fast-paced environment
• Positive attitude under pressure
• Sense of urgency and speed with purpose
• Reliable, can-do mindset

Nice to Have

• Restaurant or retail experience
• POS experience (Toast preferred)
• Ability to count cash accurately
• Passion for food and hospitality
• Bilingual (Spanish) a plus
• Food Handler certification (per local requirements)

WORK ENVIRONMENT

Store Conditions

• Hot and busy kitchen environment
• Steam and heat from equipment
• High levels of noise from cooking, communicating, music, and guests
• Busy common areas

Physical Requirements

• Standing for extended periods
• Must be able to lift up to 50 lbs occasionally
• Works efficiently in a fast-paced environment with hot and cold foods