Ophthalmic Technician

Ophthalmic TechnicianRosin Eyecare was founded in 1930 with the mission of providing Chicagoans excellent eye health services and delivering exceptional vision. In the 90 years since, we've remained completely focused on treating our patients like we would treat members of our own family. This commitment has fueled our success, allowing us to expand across the region and ensure that better vision is never too far out of sight. Our expert team of optometrists, ophthalmologists, and LASIK surgeons are dedicated to their specialties and each have extensive training in their respective field. We offer comprehensive eye exams, stylish glasses, and contact solutions, along with a variety of eye health checkups. We're constantly incorporating cutting-edge technology and the latest techniques to provide a modern approach to eye care. As part of our team, you will have access to tailored professional development opportunities to ensure you have the right skills to succeed in your new role. Our people are our strength and are always an integral part of our success. If customer service and fashion/styling is your forte then we would like you to apply at Rosin and allow us to help you break into this field of endless learning and growth. Rosin is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.General Function: The Ophthalmic Technician ensures all patients receive the highest quality ophthalmic care while receiving medical/surgical eye care. This role provides an unsurpassed patient experience by seamlessly linking the doctor and other primary care functions together.Major Duties & Responsibilities:Assists with patient care and eye exams, including managing patient records and supporting patient flow throughout the examPerforms preliminary evaluations including but not limited to obtaining accurate and detailed patient histories, reviewing medication lists carefully, visual acuities, motility evaluations, pupil and angle assessments, refraction, pachymetry, applanation tonometry, and pupil dilationPerforms special testing including but not limited to OCTs, biometry, topography, and retinal imaging/photographyPerforms all pre-examination testing with accuracy and attention to detail; takes initiative to explain all measurements and answer any questions the patient may haveIdentifies situations involving dissatisfied patients and acts quickly for resolutionPerforms work efficiently, accurately and thoroughly despite time pressure and patient volumeHandles and files all patient records in an organized and efficient manner in accordance with practice standards and HIPAAEffectively utilizes appointment book/scheduling procedures and computer operation/proceduresMaintains safe working environment for all team members and patientsAdapts to various examination scenarios and is personable with patients and staffResponsible for maintenance and disinfection of equipment and exam lanesWorks weekends and evenings when necessary, in support of the business needs (varies by location)Adheres to attendance and daily time keeping requirementsAdheres to all company policies and proceduresConsistently maintains proper dress codeProactively fulfills all responsibilities as assigned by lead technician or ophthalmologistBasic Qualifications:High School graduate or equivalent1+ year of strong customer service skills (internal/external)Strong communicator and listenerProblem solving abilityOrganization skillsStrong interpersonal skillsAbility to assess priorities, address multiple tasks and deadlines in fast-paced environmentAbility to use exam software, point-of-sale technology and ophthalmic equipmentAbility to work autonomouslyKnowledge of office environmentStrong basic math skillsPreferred But Not Required Qualifications:Experience in healthcare/clinical settingPrevious experience in customer service, retail and/or opticalJoint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) Certification(s)Pay Range: 19.78 - 28.16This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at View phone number on click.appcast.io (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email View email address on click.appcast.io. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.