SAP Concur Consultant

Censeo is seeking a consultant to serve as a Customer Engagement Manager to support the GSA by providingcustomer engagement and operations planning support to customer agencies transitioning to the GO.gov e-gov travel services (ETS) shared service. The consultant will be part of the GO.gov Program Management Office (PMO) and will have responsibility for a portfolio of federal civilian agencies requiring transition support. Responsibilities: Operates as the lead point of contact for a portfolio of GO.gov customer agencies Guides agency transition planning meetings and tracking of issues/ resolutions Coordinates responses to agency issues with the MSP and solution management team Advocates for the timely and successful delivery of GO.gov solution improvements according to customer needs and objectives Develops and manages customer account profiles, coordinates agency participation in GO.gov customer/user workshops, testing activities, and other coordinating meetings. Applies T&E or other business system project management experience to communicate and coordinate resolution to complex project issues involving technical topics including software/solution validation, business system integration, and security accreditation activities. Tracks progress using common project management schedule software and tracking tools for logging and reporting status on issues, actions, and risks. Applies waterfall and agile management methods to help agencies align plans with PMO-developed transition plans. Supports task planning, elaboration and re-prioritization based on new information, and adapting plans to meet project deadlines. The Ideal Candidate: AtCenseo, we arelooking for unique candidates whose passion and enthusiasm willhelp shapeCenseo’sclient insights and workplace culture.Our staff have a wide range of backgrounds, areas of expertise,personality types,andfavorite breakfast foods.Our clientand culturalsuccessesarerooted inour team’sinnovation,creative problem solving, andcollaboration. The unique perspective that you bring and the way you tackle problemsaremuch more important to us than what’s printed on your diploma.Webelieve a successful Subject Matter Expert willhave: Bachelor's degree in business administration, public policyor related subject matter field Minimum 5 years' experience in consulting, federal service, and/or related field, preferably supporting internal or external customers or clients Minimum 5 years' experience supporting SAP Concur Travel & Expense implementation and support (ideally within the federal government) Strong understanding of Travel Service programs, policy, and technology, ideally withE-Gov Travel Experience with Travel and Expense Business and Process Analysis Experience with technology integrations preferred Strong analytical and problem-solving abilities with keen attention to detail Excellent communication and interpersonal skills for stakeholder collaboration The Company: CenseoConsulting Group is atop Washington D.C. basedmanagement consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients’ most complex problems and build operational excellence that transforms their organizations,allowing them to better deliver on their public and social missions. AtCenseo, our award-winning culture means you’ll join a tight-knit community of 75 brilliant and passionate colleagues. We are advocates for a better functioning public sector,and we’re also good friends who know the names of each other’s dogs.Our philosophyis horizontal, not hierarchical, andour open-door policy encourages a culture of entrepreneurship at all levels.We share successes, make decisions together,andfoster an environmentfor those with initiativeto lead.Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firmin ways that reach far beyond client projects. The Location: Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights. The Fine Print: Remote or Hybrid Opening Salary Range: $90,000-$140,000 (depending on experience) Expected travel 0-10%; mayincrease based on business needs Essential Physical Functions Sitting: Particularly for sustained periods of time Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another This is a contracted role for an RFI Opportunity Censeooffers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More information on our benefits and perks can be found at: . Censeois an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law.#LI-Remote Join Our Award-Winning Culture! Our passion wins awards. But don’tjusttake it from us… 2023Vault #9Best Consulting Firm for Work/Life Balance 2023Vault #23Best Consulting Firm for Overall Diversity 2022 Vault #41 Best Overall Consulting Firm to Work For 2018 Consulting Magazine Best Small Firms to Work For 2015 Washington Business Journal’s Philanthropy #J-18808-Ljbffr