Design Thinking Strategist

Design Thinking Strategist

Strategic Staffing Solutions (S3) has an opening!

Charlotte, NC (Hybrid/Onsite) 12+ Months W2 Contract role

We are looking for a Design Thinking Strategist to assist us in expanding an exciting area in our Generation Solutions Business Unit.

This role will be responsible for:

• Leading current-state process mapping efforts, capturing end-to-end workflows, data flows, system interactions, and user roles
• Facilitating working sessions to align stakeholders and create a shared understanding of how processes functions today
• Translating discussions into clear, structured artifacts (process maps, system maps, data flows, and user interactions)
• Partnering with business and IT leaders to design future-state processes and capabilities aligned to digital and AI-driven transformation
• Identifying gaps, inefficiencies, and opportunities for automation, simplification, or improved data flow

The ideal candidate should have:

• Deep experience in process mapping and process design (BPMN, value stream mapping, Lean, or similar)
• Strong understanding of enterprise IT architecture (applications, integrations, data flows, and system dependencies)
• Hands-on familiarity with modern AWS architectures (e.g., cloud-native patterns, APIs, event-driven design, data platforms)
• Ability to connect process, data, systems, and users into one cohesive view
• Experience working in environments with incomplete or ambiguous information and bringing structure quickly
• Exceptional facilitation skills (can run workshops and working sessions with senior leaders and operators)
• Proven ability to build alignment and consensus across business and IT stakeholders
• Strong communication skills with the ability to translate complex concepts into simple, visual outputs
• Ability to drive toward outcomes (not just discussion) and produce tangible deliverables
• Comfort influencing without direct authority

* Beware of scams. S3 never asks for money during its onboarding process