Lead Supervisor Clubs/Suites at Ryan Field

Position Title: ((title))

Pay Range : $30.00 to $32.00


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Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.


For more information on what we are about as a company, check us out by following the link below:

Job Summary

Lead Supervisor Clubs/Suites at Ryan Field

Position Summary

Ryan Field is seeking a passionate, hospitality-driven Lead Supervisor to oversee overall luxury service within our all premium clubs, suites, and VIP hospitality areas. This role plays a critical leadership role in creating memorable guest experiences by leading team members, ensuring exceptional service standards, and maintaining seamless operations during events. At Ryan Field, we are building a world-class game day and event experience.and this role is instrumental in creating memorable moments for guests, donors, season ticket holders, sponsors, and visitors.

Essential Responsibilities

• Deliver exceptional hospitality and service standards throughout premium clubs, suites, and VIP spaces.
• Serve as a visible leader and point of contact for guests.
• Foster a culture of hospitality and service excellence.
• Anticipate guest needs and enhance the premium experience.
• Supervise and support premium hospitality staff during events.
• Conduct pre-event briefings.
• Provide coaching, feedback, and recognition.
• Oversee event-day operations.
• Coordinate with catering, operations, security, and facilities teams.
• Monitor staffing levels and deploy staff effectively.
• Maintain cleanliness and presentation standards.
• Escalate complex issues when appropriate.
• Ensure compliance with venue policies and alcohol service regulations.
• Maintain a safe environment for guests and team members.

Qualifications

• Minimum 2 years of leadership or supervisory experience in hospitality, guest services, food and beverage, hotels, events, entertainment, or a related field preferred
• Strong communication and customer service skills.
• Availability for evenings, weekends, holidays, and event-based schedules.
• Bachelor's degree in Hospitality Management, Business, Sports Management, or related field preferred.
• Experience in premium hospitality, luxury hotels, clubs, suites, stadiums, arenas, conventions, or special events preferred
• Food and beverage operations experience preferred.

Apply to Levy today!

Levy is a member of Compass Group USA

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Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

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