Clinical Supervisor

Job Title: Clinical Supervisor

Department & Division : Family Preservation Services

Reports To: Family Preservation Program Manager

Beginning Pay Range: $60,000- $62,500

Classification: Full Time, Salaried, Exempt

D.A. Blodgett- St. John's

D.A. Blodgett - St. John's is a nonprofit organization dedicated to strengthening children and families through a comprehensive continuum of care, including, but not limited to; counseling, family preservation, foster care, adoption, and residential treatment. Guided by the belief that children thrive best with their families whenever safety can be ensured, the organization delivers compassionate, evidence-based services designed to promote healing, stability, and long-term success. Primarily serving children, youth, and families in the greater Grand Rapids area, with select programs reaching communities across Michigan, D.A. Blodgett - St. John's is committed to creating brighter futures through prevention, intervention, and lifelong support. Rooted in dignity, equity, and belonging, the organization is dedicated to providing an inclusive and welcoming environment where all children, all families, and all individuals are valued, supported, and empowered.

MISSION STATEMENT : To help children and empower families by providing safety, advocacy, and support.

VISION : A safe, nurturing home for every child, a supportive community for every family.

VALUES:

• Exceptional Service: Client-focused and teaming at the center of our work.
• Equity, Diversity, & Inclusion: All are welcomed, valued, and belong.
• Excellence: Ongoing commitment to learning and improvement.
• Integrity: Responsibility and ownership of our actions and results.
• Creativity: Imagination, innovation, and intelligent risk taking.
• Passion: Relentless positive energy toward our mission and vision.

Sanctuary & Culture Commitments:

• Nonviolence: Maintaining safety for all members of the community.

• Emotional Intelligence: Managing emotions so we don't hurt ourselves or others.
• Social Learning: Together we accomplish more, we care for one another.
• Democracy: Everyone has a voice, not necessarily a vote.
• Open Communication: Respecting and sharing ideas of our team.
• Social Responsibility: Say what you mean, don't be mean when you say it.
• Growth & Change: Creating hope for ourselves and the people we serve.
• Cultural Humility: We approach difference with openness, curiosity, and an ongoing commitment to learning.
• Trauma-Responsive Practices: We recognize the impact of trauma and work to minimize harm, promote agency and support healing.
• Identity Safety: We honor and respect the intersecting identities people hold, and we work to prevent identity-harm or discrimination.
• Anti-Racism: We work actively to recognize and interrupt bias, discrimination, and systemic inequities in our work and interactions.

Position Summary:

The Clinical Supervisor provides leadership and clinical oversight to therapists delivering services across multiple settings, including school-based mental health through Kent School Services Network (KSSN), home or community-based services via Network180's CCBHC model, and the D.A. Blodgett - St. John's residential campus. This role ensures high-quality, trauma-informed care for children and families by guiding clinicians in assessment, treatment planning, evidence-based interventions, and effective linkage to community resources. The supervisor supports programming that addresses a wide range of behavioral health needs-such as depression, anxiety, trauma, self-harm, aggression, and other emotional or behavioral challenges-and promotes strong collaboration with schools, residential teams, and community partners.

In addition to direct supervision, the Clinical Supervisor maintains responsibility for monitoring caseloads, outcomes, and contractual requirements across service lines, ensuring consistent practice standards and efficient program operations. The position provides coaching, reflective supervision, and professional development to therapists; oversees data collection and reporting; and helps strengthen integrated care pathways for youth receiving services through Child Welfare, Residential, and community programs.

Essential Responsibilities:

• Assist the Family Preservation Program Manager in hiring and onboarding staff assigned to the team.
• Maintain a caseload as needed, based on program needs and staffing levels.
• Provide ongoing supervision and coaching to assigned staff, including:
  • Regular review of performance, clinical skills, and professional development needs
  • Formal evaluations at 3 months and annually in collaboration with the Clinical Program Manager
  • Targeted support to address competency gaps and reduce barriers to effective treatment
• Ensure adherence to evidence-based practice models and agency clinical standards.
• Build and maintain collaborative relationships with school personnel and Kent School Services Network partners.
• Ensure clinical documentation is accurate, timely, and meets agency, funder, and regulatory requirements.
• Participate in the on-call supervisor rotation to ensure continuous (24/7) clinical and administrative support coverage.
• Promote staff wellness and a trauma-informed work environment through use of agency wellness resources, Sanctuary practices, and reflective supervision.
• Ensure services are culturally responsive and sensitive to the diverse backgrounds of clients and families.
• Monitor clinical practice to ensure:
  • Engagement of all key participants in services
  • Completion of comprehensive, strengths-based, trauma-informed, and multisystemic assessments
  • Development of treatment plans informed by ecological and presenting needs
• Ensure timely and thorough completion of all required clinician documentation, including records and reports.
• Participate in continuous quality improvement activities, including case record reviews.
• Support compliance with Network 180 contracts by contributing to the achievement of annual program goals and performance expectations.
• Ensure all services align with agency policies, procedures, and state licensing requirements.
• Review and approve clinician reports and correspondence prior to distribution.
• Maintain flexibility in scheduling, while modeling and supporting appropriate professional boundaries and staff well-being.

Supervision Received: General Direction- Plans and arranges own work. Uses a wide range of procedures to accomplish assigned objectives.

Supervisory Responsibilities: Basic supervision- Determines work assignments, priorities, and procedures for team members; ensuring the quality and quantity of work. Provides recommendations and feedback on employee life-cycle activities including hiring, training, promotions, and performance.

Minimum Qualifications:

• Education requirements are a Master's degree in social work or a related field.
• Licensed to practice therapy in the state of Michigan.
• Must possess a strong knowledge of the common diagnoses and treatments for school-aged children and possess the skills necessary to facilitate positive change in a school culture.
• The ability to assess and develop the potential of the clinicians and to lead the staff assigned to their supervision.
• The ability to withstand and deal constructively with personal and staff frustrations and disappointments.
• The ability to work positively in carrying out agency policies and practices, as well as internal and external influences.
• The ability to collaborate on creative and innovative ideas to the Clinical Program Manager to strengthen and expand services to meet the changing human needs of the agency and community.
• The ability to articulate ideas and prepare written reports and correspondence that are of a high professional standard and are grammatically correct.
• The ability to positively collaborate with the Family Preservation Program Manager and others on the administrative and support staff in carrying out department and agency policies, both in respect to services and personnel management.
• Valid driver's license, good driving record and adequate insurance with a car available always.
• Ability to work with school, human service, behavioral health, and medical health personnel, understanding and working effectively within the dynamics of various agencies and public schools.
• Knowledge of differing lifestyles and cultures, experience, or training in work with children or adults, understanding and knowledge of clinical issues of foster and adopted children and families, training or practice in individual or group counseling, interviewing, family assessment, and crisis intervention.
• Demonstrate sensitivity to cultural, ethnic and linguistic differences in all interactions with youth, families and employees.
• A comprehensive knowledge and understanding of child development and child management.

Core Competencies:

• Leadership: Ability to motivate and guide others by setting clear, collaboratively developed expectations and goals; providing timely, respectful, culturally responsive, and bi-culturally aware guidance and feedback that supports psychological safety across diverse identities.
• Motivation: Ability to inspire and encourage others by recognizing individual strengths, cultural differences, and personal needs; fostering a supportive environment that promotes productivity, selfdirection, and wellbeing.
• Working under Pressure: Ability to maintain composure and use healthy coping strategies when exposed to stress, while promoting a supportive environment that reduces unnecessary pressure and encourages collective problemsolving.
• Planning and Organizing: Ability to set priorities and allocate resources equitably, using inclusive planning methods to effectively achieve responsibilities and objectives while accommodating diverse work styles and needs.
• Integrity: Ability to adhere to organizational policies and procedures consistently and equitably, acting in a fair, transparent, and just manner while maintaining confidentiality and respecting individual dignity.
• Resource management: Ability to use organizational resources responsibly and equitably by considering costs, benefits, and impacts on diverse groups, and selecting the most inclusive and sustainable options.
• Communication: Ability to express and receive ideas clearly and respectfully using inclusive, accessible, and culturally aware communication methods; demonstrating active listening and adapting communication for diverse audiences and group sizes.
• Adaptability: Ability to adjust to changing work environments, priorities, or organizational needs with openness and flexibility, while supporting others through change and considering the varied impacts on individuals.
• Accountability: Ability to accept responsibility for one's actions and decisions by engaging in reflective practice, learning from mistakes, and upholding equitable and transparent standards.
• Cultural Responsiveness: Ability to recognize, respect, and adapt to cultural differences, promote equity and inclusion in all aspects of care.

Physical/Environmental Requirements:

• Mobility and Movement: Frequent ability to move between office, community locations, homes, schools, and virtual platforms; includes walking, standing, sitting for extended periods, and navigating varied environments.
• Lifting & Physical Handling: Occasional lifting or carrying of items such as case files, required technology, or supplies (typically 10-25 lbs), and assisting children with basic physical support when appropriate.
• Technology & Documentation: Frequent ability to use computers, phones, and other standard office technology for extended periods to review data, prepare reports, participate in virtual meetings, and complete administrative tasks. Ability to complete documentation in a timely manner across varied environments.
• Communication: Frequent ability to use clear verbal and written communication; ability to hear and respond to children, caregivers, and colleagues; ability to observe nonverbal cues and environmental safety indicators.
• Driving & Transportation: Occasional travel using a personal or agency vehicle; ability to safely transport children and travel in varying weather and traffic conditions. Maintain a valid driver's license to meet agency driving eligibility requirements, including an acceptable driving record.
• Emotional and Psychological: Frequent exposure to sensitive, traumatic, or emotionally charged situations involving children and families; ability to maintain professionalism and emotional regulation.
• Safety Awareness & Crisis Response: Ability to recognize safety risks, de-escalate situations, follow safety protocols, and respond appropriately during emergencies or high stress interactions.
• Environmental Conditions: Ability to work in environments with varying levels of noise, activity, or interruptions, and to adapt to changing priorities or urgent situations.
• Work Hours & Scheduling Flexibility: Ability to respond to urgent program needs during oncall rotations, which may require flexible scheduling and occasional afterhours communication.
• Confidentiality & Professional Boundaries: Consistent adherence to confidentiality laws, ethical standards, and professional boundaries while working in homes, community settings, and agency offices.

DABSJ strives to be a fully inclusive organization as we support a diverse group of children and families. We are building a diverse team that represents our customers and our community and recognize that each of us brings a unique perspective to the organization. We welcome differing thoughts, faiths, beliefs, groups, and lived experiences. The diversity and differences of each team member, foster parent, adoptive parent, child, and family make us #DABSJstrongertogether for children and families.

DABSJ is an equal opportunity, at-will employer, and will not discriminate against employees or applicants for employment. DABSJ does not discriminate on the basis of race, including but not limited to hair texture and protective hairstyles such as braids, locks and twists; culture, ethnicity, religion, national origin, age, gender, sexual orientation, gender identity or expression, height, weight, marital status, veteran status, socio-economic status, disability, or other legally-protected characteristics as required by law.

This job description does not list all duties of the job. Employees may be asked by management to perform other duties as needed. The Company reserves the right to revise this job description at any time. This job description is not a contract for employment and does not infringe upon the Company's at will employment status.