Operations Coordinator

Job Description

Job Description

Who We Are

At Elliron Residential, we are building more than communities. We are building trust, partnership, and long-term value. Our vision is simple: where excellence feels personal. Our mission is to be the multifamily property management firm owners are proud to partner with, and that top industry talent strives to join, because we raise the bar for uncompromising integrity, operational excellence, and team empowerment.

Those aren't just words on a wall. They're the standards we live every day. If that's how you work too, we want to meet you.

The Role

The Operations Coordinator is a hands-on support role for the operations leadership team, working directly with the Vice President of Operations and Regional Managers to keep the portfolio running well. This position sits at the center of property audits, reporting, systems administration, and site-level support, and it steps in wherever a property needs coverage. It is a hybrid role with regular travel to communities across the portfolio.

This is a build-your-next-step seat. It is designed for someone who has already led at the district, area, or regional level and wants a clear path toward a Regional Manager role at Elliron.

What You'll Be Responsible For

Portfolio Support and Reporting

• Prepare and distribute weekly and monthly operational reports for the VP of Operations and Regional Managers
• Track occupancy, delinquency, traffic, and renewal performance across the portfolio, and flag properties trending off plan
• Assist Regional Managers with budget preparation, variance research, and monthly financial review support
• Complete market surveys and competitive analysis to support pricing and marketing decisions

Site Support and Coverage

• Provide onsite coverage for Community Managers and Assistant Community Managers during vacancies, leave, and peak periods
• Support new property onboarding, including systems setup, file conversion, staffing coordination, and vendor transitions
• Assist with lease audits, file audits, and administrative reviews for compliance with company policy and applicable law
• Support Regional Managers on escalated resident matters and help bring them to resolution

Systems and Administration

• Serve as a day-to-day resource for RealPage and Yardi, including user setup, reporting, and troubleshooting at the site level
• Maintain accurate property and personnel data across operational systems
• Coordinate purchase orders, invoices, and vendor documentation alongside site teams and accounting
• Build and maintain operational checklists, SOPs, and templates that support consistent practices portfolio wide

Quality and Compliance

• Participate in quarterly community inspections and property audits with Regional Managers
• Track audit findings to completion and follow up with site teams on open items
• Support Fair Housing, OSHA, and ADA compliance practices at the property level
• Uphold and champion Elliron's core values across every team and property

What We're Looking For

• Three or more years of multifamily property management experience, including prior experience as a District Manager, Area Manager, or Regional Manager
• Demonstrated ability to support multiple properties at once and shift priorities without losing accuracy
• Proficiency in property management software, RealPage and Yardi preferred, plus strong Microsoft Excel and Word skills
• Working knowledge of Fair Housing, OSHA, and ADA standards as they relate to property management
• Experience preparing and analyzing financial data, budgets, and market surveys
• Strong written and verbal communication skills, with the ability to work well with site teams and senior leadership
• High energy, self-motivated, and comfortable prioritizing multiple deadlines in a fast-paced environment
• Reliable transportation and a valid driver's license; regular travel to portfolio properties required
• Bachelor's degree or industry certification such as CAM or ARM preferred

What You'll Get

• Health, dental, vision, pet, life, disability, and 401(k)
• Paid holidays and PTO, with accrual that increases with tenure
• Leadership development and skills training
• Company events, holiday savings program
• A real path upward, we promote from within

Elliron Residential is an equal opportunity employer. We are committed to building a diverse, inclusive team and celebrating the people who make it great.