Insurance Agency Account Manager

$20 per hour

Steve Stanley Agency LLC

Job Description

We’re a small, growing property & casualty insurance agency based in the Polaris area of Columbus. We serve primarily Arizona and Ohio customers and value hard work, integrity, and excellent client service. We’re hiring a licensed insurance professional to start at 30 hours/week with the expectation of moving to full-time as the business expands. Hybrid and work-from-home options available.

Responsibilities

Answer phones and respond professionally to customer inquiries
Service personal and commercial lines customer needs
Monitor delinquent accounts and contact customers to resolve past-due balances
Enter new accounts and policy changes into the agency management system accurately
Perform account retention and account rounding activities to identify opportunities
Prepare and present quotes for new and renewal business
Follow up on claims and keep clients informed of status and next steps
Manage a small amount of social media marketing for the agency
Collaborate with the team and support process improvements

Required qualifications

Property & Casualty (P&C) license and Life & Health license (current and in good standing)
Preferably 5+ years of experience in the insurance industry
Experience servicing both personal lines and commercial lines accounts
Strong phone and written communication skills and excellent customer service
Detail-oriented with strong data-entry skills
Self-motivated, reliable, and excited to grow with a small agency

Preferred

Prior agency experience and familiarity with agency management systems and quoting tools
Experience with small-business social media marketing
Knowledge of EZLynx and Applied Epic software

What we offer

Starting pay: $20/hour
Flexible/hybrid schedule and work-from-home opportunities
Opportunity to convert to full-time as the agency grows
Supportive small-team environment and hands-on experience across multiple lines

\nCompany Description

Property and Casualty Insurance Agency

Company Description

Property and Casualty Insurance Agency

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Vacancy posted 5 days ago

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