E-commerce Operations & Data Analyst

E-commerce Operations & Data Analyst

We're hiring an E-commerce Operations & Data Analyst to support the day-to-day logistics, inventory, and operational reporting functions of a growing ecommerce business.

This role is primarily focused on logistics coordination, inventory management, operational reporting, and spreadsheet-based analysis.

Alongside operations responsibilities, you'll also help improve internal workflows using AI tools like Claude and ChatGPT — supporting areas such as reporting, dashboards, automation, and repetitive task optimization.

This is not a highly technical engineering role. We are looking for someone with strong logistics and operational thinking who is comfortable using modern AI tools to improve efficiency and systems over time.

Logistics & Inventory Operations

• Manage freight and shipment coordination end-to-end
• Track deliveries and coordinate with warehouse partners
• Create and manage purchase orders based on inventory forecasting and sales trends
• Support inventory planning and stock management
• Maintain accurate logistics and inventory records
• Coordinate operational workflows to ensure smooth day-to-day execution

Ecommerce Operations & Reporting

• Manage and update product data inside Shopify
• Maintain operational spreadsheets and inventory trackers
• Generate reports related to sales, returns, customer service, and product performance
• Analyze operational data to identify trends and improve decision-making
• Support operational planning through accurate reporting and forecasting

AI & Workflow Improvement

• Use tools like Claude or ChatGPT to improve workflows and efficiency
• Help build dashboards and automate repetitive operational tasks
• Support simple AI-driven reporting and internal process improvements
• Collaborate with developers when more technical integrations are required
• Continuously explore ways AI can improve operations, reporting, and internal systems

What Makes You a Strong Fit

• You are highly organized and detail-oriented
• You enjoy operational problem-solving and process improvement
• You are comfortable working with spreadsheets and operational data
• You can manage logistics and inventory workflows independently
• You are proactive and enjoy improving systems and efficiency
• You are comfortable learning and adapting to new AI tools

Must-Have Experience & Skills

• Previous experience in logistics, inventory management, ecommerce operations, or supply chain coordination
• Strong spreadsheet, reporting, and operational data management skills
• Experience building or managing operational dashboards, workflow systems, or reporting processes
• Comfortable using AI tools like Claude or ChatGPT in a practical business environment
• Experience improving workflows, automating repetitive tasks, or supporting operational efficiency initiatives
• Experience working with Shopify or similar ecommerce platforms
• Strong analytical and problem-solving ability
• Fluent English communication skills (written and verbal)
• Ability to work independently in a remote environment

Key Metrics for Success (KPIs)

• Accuracy of logistics and inventory tracking
• Reliability of operational reporting and spreadsheets
• Timely coordination of freight and warehouse operations
• Improvement of operational workflows and efficiency
• Successful adoption of AI-supported operational processes

Interview Process

1. Initial Screening Call
2. Recruiter Interview
3. Final Client Interview
4. Offer & Onboarding