Tax Registration Specialist I

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. Job Type Full-time Position Overview Registration is a service that Paylocity offers to its clients for a fee. This service includes registration for state income tax and state unemployment tax codes on behalf of the client. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Case management for Tax Registration is an involved process that requires strong attention to detail and the ability to answer client’s tax‑related questions. This includes launching projects upon receiving a registration order, processing intake form for registration services to commence, contacting clients with clarifying questions related to registration request, responding to inquiries from clients, Sales, Service, Implementation on registration services, making decision as to if we can register the client based on multiple factors related to tax code setup and client’s business situation, managing duplicate requests to avoid causing confusion for clients, Service and Implementation, contacting clients to assist with form when needed, assisting Sales with questions related to registration service, handling escalated requests that arise, conducting follow up on cases opened over a specific amount of time. Registration with Agencies as part of the Tax Registration process requires the ability to evaluate and fix issues as they arise with each agency. This includes confirming information client has submitted pertaining to wages and dating for registration, contacting clients regarding required officer information, register with agencies requested by following documentation for each agency, updating documentation for each agency should require information change, notifying team when agency changes required information or login information changes, communicating with clients regarding completed registrations, including screenshots, updating systems to reflect instant EIN provided by agency, contacting agencies as needed when problems arise with registration and handling escalations as directed by Team Lead or Manager. Education and Experience 1‑3 years of payroll experience preferred Payroll service bureau experience a plus Ability to work in a high‑volume, fast‑paced, yet detailed payroll tax department highly desirable Employment Tax Knowledge desired Tax Registration Knowledge desired Intermediate Excel skill desired Strong communication skills and problem‑solving ability High Level of Integrity Proficient in Microsoft Office (MS Excel advanced skills) Compensation and Benefits Base pay range: $47,108 – $64,569 / yr; the base pay offered may vary depending on job‑related knowledge, skills, and experience. This position offers a full range of benefits including medical, dental, vision, life, disability, 401(k) match, and other perks to support employees, families, and finances. Equal‑Opportunity Employer Statement Paylocity is an equal‑opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We actively cultivate differences to drive innovation and serve our customers. #J-18808-Ljbffr Paylocity