IT Support Technician II
DP Professionals
IT Support Technician II
DPP is seeking an IT Support Technician II for an opportunity with our client in the Aerospace and Defense industry.
Work location: Onsite in Englewood, CO
Duration: 12 months
Term: W2 Contract
Responsibilities:
- As an IT Support Technician II, you will be using your skills and expertise to provide computer, hardware, and software support to our employees.
- You will be responsible for installing, troubleshooting, servicing, and repairing desktop/laptop computers and our network equipment, providing person computer, hardware, and software support and installing attendant software.
- You'll investigate information, network, and communications needs of our employees and make recommendations regarding software and hardware purchases to meet those needs.
Required qualifications:
- Customer/solution ownership, an overall drive for excellence.
- Team-focused with the capacity for knowledge sharing.
- Written and verbal communication skills with end users.
- Demonstrate a customer care philosophy that ensures a high level of customer satisfaction.
- Ability to understand user and business needs and translate technical solutions.
- Basic knowledge of current IT technical standards relating to computers, printers, network technology, drivers, software troubleshooting, VPN technologies and RSA and Video Teleconference (VTC) and other related peripherals.
- Comprehensive troubleshooting skills of industry standard hardware and software products/services.
Education qualifications:
- Associate's degree in a related field of study with 2 or more years of relevant experience.
- Higher education may substitute for relevant experience.
- Relevant experience may be considered in lieu of required education.
Physical/Mental/Emotional requirements:
- Frequently walk, sit, stand, climb stairs and steps.
- Frequently repeat same hand, arm, and finger motion many times to include finger and hand dexterity.
- Frequently requires vision abilities to include close, distance, depth perception, and telling the difference between colors.
- Frequently requires hearing abilities to include discerning different tones and volumes.
- Occasionally lifting or carrying up to 50 lbs.
Working conditions:
- Rarely exposed to outdoor elements (high/low temperatures, sun, rain/snow, etc.)
- Rarely exposed to fumes or hazardous chemicals/materials.
- Rarely exposed to loud noises.
Interested? Learn more:
Click the apply button to learn more about this position. DP Professionals (DPP) offers a range of compensation and benefits packages to our employees and their eligible dependents. DPP is a certified Woman-owned Small Business Enterprise (WBE and WOSB) with more than 25 years in the staffing industry. EOE/AA/V/D
Vacancy posted 3 hours ago
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