Sr. Manager, Career Coach

Your Opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. Reporting into the Talent Management team, this role is a key individual contributor supporting our Grow with Schwab philosophy and our employees’ personal career development journey. As a Career Coach at Schwab, you will meet one on one with employees, providing personalized support to help them clarify their career goals, identify skill gaps, and build actionable development plans.Career Coaches are expected to demonstrate strong, direct communication, be experts at quickly establishing rapport, and building effective relationships. Career Coaches typically have broad based business acumen and exposure to our firm wide development programs and platforms. Your day-to-day responsibilities will include: Meeting 1:1 with employees, actively listening, and asking self-reflective questions that empower employees to own their career progression journey (20-30 sessions weekly; sessions last between 25-50 minutes in length). Leading coaching conversations through purposeful questioning, rather than directive guidance. Creating an environment of trust, psychological safety and respect that encourages candid self-reflection, exploration and growth. Maintaining appropriate coaching boundaries and connecting employees to specialized resources when needs fall outside the scope of career coaching, such as connecting employees with other partners at Schwab as needed (Talent Acquisition, Human Resources Consulting, Employee Relations, etc.). Clarifying individual development goals, sharing key development resources, encouraging a growth mindset and reinforcing our Grow with Schwab philosophy and programs. Demonstrating exceptional discretion, privacy and judgement in interpersonal interactions. Assisting employees in identifying skill gaps or areas of growth based on development objectives. Utilizing tools, systems and software to effectively schedule coaching engagements and track participant information. Preparing coaching program reports as needed. Ongoing meta-coaching (peer learning and observations). Providing feedback on Schwab’s career coaching program to inform future state. Facilitating group sessions and workshops. Demonstrates exceptional discretion and judgement in interpersonal interactions. What you have We’re looking for someone who can bring the following skills and experience to the role. We value demonstrated capability, transferable experience, and the ability to learn and grow. Required Qualifications: Minimum 7 years professional work experience in a related function (e.g. talent development, learning & development, talent acquisition, career coaching, people leader). Bachelor’s degree in Human Resources or a related field, or equivalent professional experience. Previous coaching or mentoring experience and / or has held roles that require active listening and evaluating needs of individuals. Strong communicator and thrives establishing quick rapport while serving as a thought partner. Skilled at leading coaching conversations through purposeful questioning, rather than directive guidance. Demonstrates curiosity, empathy, humility and strong listening skills while building trust quickly across a diverse employee population. Demonstrates the courage to respectfully challenge assumptions, broaden perspectives and encourage employee accountability in support of development goals. Self-motivated, able to multitask and manage complexities of working with a variety of individuals & personalities. Possesses a general understanding of individual development plans and has familiarity with Schwab’s career development resources. Preferred Qualifications: Thrives on initiating and cultivating strong authentic relationships inside/outside the function while serving as a thought partner and facilitating alignment across organizational silos. Exceptional communication and influencing skills with experience motivating others to achieve strategic career development goals. Proven success applying goal setting methodologies and using effective questioning skills to guide individuals toward self-discovery. Experience listening attentively, understanding interests/ important concerns, and providing helpful and specific feedback to individuals with diverse needs, skill levels and experiences. Coaching certification and/or familiarity with individual development concepts, coaching principles, and Schwab’s career development resources. Experience working in a highly regulated financial services environment along with strong broad-based business acumen, and familiarity with Schwab’s organizational structure and alignment. Self-motivated with the ability to multitask and manage complexities of working with a variety of individuals. Technically proficient or the ability to quickly learn tools and systems required to manage career coaching engagements (scheduling tools, intake forms, tracking systems & reporting) to include Schwab’s platforms. Experience facilitating workshops or group discussions. What’s in it for you At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you – both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance #J-18808-Ljbffr The Charles Schwab Corporation