Payments Product Manager

Business Analyst / Product Owner — US Payments For this role, we are currently able to accept applications from Canada (Ontario) and these US States: Connecticut, New York, New Jersey, North Carolina and Florida. About the Business Our client is a cloud-native payments technology business, providing a fully managed payments-as-a-service platform to regulated financial institutions. Founded in 2016 and headquartered in London, the company has established itself as a trusted infrastructure partner to some of the world's leading banks, building societies, and fintech businesses — processing payments across multiple schemes with enterprise-grade reliability. The business operates at the intersection of financial services and deep technology, delivering mission-critical payment processing, clearing, and settlement services through a modern, API-first architecture built on cloud infrastructure. Backed by significant institutional investment — including strategic investors from the payments and banking sector — the company has raised over $270 million and was most recently valued at approximately $570 million. With record growth in 2025 and strong momentum heading into 2026, the business is scaling rapidly and investing in its team to support the next phase of expansion. A private, independently run business with around 350 employees globally, the company has built a strong reputation for technical excellence and deep client partnerships in a market where trust and reliability are everything. The Role This is an exciting opportunity for a Business Analyst or Product Owner to join the US Product team. This role will act as a product expert for both internal teams and external stakeholders, driving continuous improvement and providing clarity on the company's full US Payments product suite. With previous experience working within US Payments, you will be supporting the wider team to make informed decisions, making a meaningful impact on the build and delivery of payments products across the US. Key Responsibilities Collaborate effectively across the FedNow, RTP, Fedwire and ACH product lines, working closely with Senior Business Analysts and Product Managers to support the end-to-end delivery of payments solutions. Partner with the wider business to initiate and support the build of future products, including Zelle and Fedwire gateways. Partner with cross-functional Engineering teams across the US to translate product vision into actionable requirements. Become a Subject Matter Expert on the full US payments product suite, offering guidance and clarity to both internal teams and external stakeholders. Analyse the impact of product changes and enhancements quickly and effectively, shaping and documenting requirements to support continuous improvement. Take full ownership of certain tasks within the team, such as writing user stories, defining acceptance criteria, creating functional features and non-functional specifications, and analysing data. Develop a high-level understanding of the overall US product line and underlying platform architecture to further inform decision-making and prioritisation. What We Are Looking For The Product team is a central function within the business, so we are looking for an ambitious and versatile Business Analyst / Product Owner who can act autonomously, whilst also working well as a key player within a wider team. 2 years' experience in a Business Analyst or Product Owner role. Previous experience working on US Payments products (e.g. FedNow, RTP, ACH, Fedwire, Zelle), with in-depth knowledge of how these schemes work. Proven ability in writing user stories, defining acceptance criteria, and creating functional features and non-functional specifications. Technical experience working with API and cloud-based product offerings. Hands‑on experience with data analysis and presenting insights to a wide range of internal and external stakeholders. Sound understanding of the full product development lifecycle. Excellent stakeholder management and communication skills, with the ability to collaborate effectively across multiple internal teams, particularly within Engineering. Ability to operate effectively in a fast-paced, high-growth environment. Previous experience working on Zelle products, with demonstrated understanding of how Zelle differs from other US payment schemes and experience of implementing Zelle gateways. Experience within an external-facing role, in which partnering with customers and clients has been a core responsibility. The Team The Product Team are the backbone of the company's services, holding responsibility for creating and developing real-time, cutting-edge payments technology products across the full scope of financial services customers. Business Analysts and Product Owners here do not just document requirements — they are central to innovation, trusted with product ownership tasks and surrounded by a high‑calibre team of experts. This role sits within the US Product team, where the key focus is to build and run best-in-class payments services. It is a fast-paced, collaborative team proud of the company's product offerings. #J-18808-Ljbffr