Accounts Payable Manager

The Accounts Payable Manager – Americas will be hands‑on to lead our AP function while remaining deeply embedded in day‑to‑day operations. This is a working manager role – the right candidate is equally comfortable managing a team and processing invoices, resolving escalations, and administering our Coupa procure‑to‑pay platform directly. This individual will own the full AP cycle, drive process discipline and operational accuracy, and serve as the organization’s primary Coupa subject matter expert. The ideal candidate brings deep Coupa platform expertise – including system configuration, supplier enablement, workflow administration, and ongoing system optimization – alongside a strong AP operational foundation. This role is a critical cross‑functional partner to Procurement, Supply Chain, and Finance, and plays a central role in ensuring AP runs as a high‑performing, well‑controlled function that scales with business growth. Responsibilities As the Accounts Payable Manager – Americas, you will: Lead, manage, and develop a team of AP Specialists while actively participating in day‑to‑day AP operations alongside the team Set clear performance expectations and provide regular coaching, feedback, and development support for direct reports Oversee workload distribution and ensure timely, accurate invoice processing and payment execution Serve as an escalation point for complex invoice disputes, vendor payment issues, and exception handling – and resolve them directly when needed Serve as the primary Coupa system administrator and internal subject matter expert, owning configuration, maintenance, and ongoing optimization of the platform Manage Coupa system settings, approval workflows, tolerance rules, matching configurations, and user access controls Lead supplier enablement efforts within Coupa, including onboarding, cXML/EDI setup, supplier portal administration, and ongoing support Collaborate with IT, Procurement, and Finance to design, test, and implement Coupa workflow enhancements, module expansions, and system upgrades Develop and maintain Coupa reporting, dashboards, and analytics to support AP performance monitoring and Finance leadership visibility Troubleshoot Coupa system issues, coordinate with Coupa support as needed, and drive resolution of platform‑level problems Maintain system documentation including configuration guides, workflow maps, and user training materials Oversee and directly participate in invoice processing, including PO matching, receipt validation, and three‑way match reconciliation Review and approve invoices, payment runs, and exception queues, maintaining strong controls and payment accuracy Monitor and manage the AP aging and payment schedules, proactively identifying and resolving bottlenecks that impact payment cycles Own AP month‑end close activities including accruals, account reconciliations, and AP subledger to GL tie‑out Prepare and deliver regular AP reporting to Finance leadership, including aging analysis, payment metrics, and open liability reporting Ensure compliance with internal financial controls, AP policies, and audit requirements; support internal and external audit requests Partner with FP&A and Treasury on cash disbursement forecasting and payment timing optimization Partner with Procurement and Supply Chain to support vendor negotiations, improved payment terms, and early payment discount programs With Procurement and Supply Chain, serve as a senior point of contact for strategic vendor accounts, managing escalations and maintaining strong, professional relationships Oversee vendor onboarding and setup within Coupa, ensuring accurate vendor master data and compliance with onboarding requirements Monitor vendor account health and proactively address recurring invoicing, payment, or communication issues Identify, design, and implement AP process improvements that increase efficiency, reduce manual effort, and strengthen controls Develop and maintain standard operating procedures (SOPs) for all core AP and Coupa workflows Partner cross‑functionally with Procurement, Supply Chain, Operations, and Finance to align AP operations with broader business objectives Support ERP integration efforts, system migrations, and business combination activities that impact the AP function Qualifications: 7+ years of progressive Accounts Payable experience with a minimum of 2–3 years in a supervisory or management role Extensive, hands‑on Coupa experience required – including system administration, workflow configuration, supplier enablement, and platform optimization; Coupa Certified Business User or Administrator certification strongly preferred Demonstrated experience managing AP teams in a working manager capacity, with direct involvement in day‑to‑day operations alongside team oversight Strong command of end‑to‑end AP processes including PO‑based and non‑PO invoice processing, three‑way matching, payment execution, and month‑end close Experience managing vendor relationships, resolving escalations, and supporting vendor onboarding within a structured P2P environment Familiarity with ERP platforms (e.g., Syteline) and their integration with Coupa Proven ability to analyze AP data, develop reporting, and communicate performance insights to Finance leadership Strong organizational, problem‑solving, and follow‑through skills with the ability to manage multiple priorities across a team and individually Excellent interpersonal and communication skills; able to engage professionally with vendors, internal stakeholders, and senior leadership High attention to detail and commitment to process accuracy, control, and continuous improvement Proficiency in Microsoft Excel; experience with AP reporting and financial/accounting systems Coupa Certified Business User, Coupa Certified Administrator, or equivalent platform certification Experience implementing or migrating to Coupa, including supplier enablement, workflow buildout, and go‑live support Background in procurement, supply chain, manufacturing, and / or distribution environments Experience in a private equity‑backed or M&A‑active environment Exposure to ERP implementation or integration projects with AP impact Experience with P2P process optimization, AP automation, or virtual card / dynamic discounting programs Familiarity with cash disbursement forecasting or Treasury operations in a cash‑focused business A well‑run, high‑accuracy AP function operating with strong controls, consistent throughput, and minimal exceptions A Coupa platform that is optimally configured, actively maintained, and continuously improved – with high supplier adoption and minimal manual workarounds A capable, accountable AP team that receives strong coaching and development from a manager who leads by example Timely, accurate payment execution and proactive management of the AP aging schedule Reliable month‑end close with clean account reconciliations and on‑time AP reporting to Finance leadership Strong vendor relationships and a smooth, professional onboarding experience for new suppliers Cross‑functional credibility as the go‑to AP and Coupa expert across Finance, Procurement, Supply Chain, and Operations Scalable AP infrastructure and documented processes capable of supporting business growth, integration activity, and increasing transaction volume Excellent written and verbal communication skills, with attention to detail, professionalism, and diplomacy in producing error‑free documents and interacting with diverse audiences Demonstrated ability to manage multiple and diverse projects and carrying out assignments with minimal supervision Able to perform in a fast‑paced, team environment, while responding to change favorably United Safety is an Equal Opportunity Employer. #J-18808-Ljbffr