Chief Operating Officer

Club Operations Manager

Oversees Club operations and programs with primary concern for program development and implementation; staff development; supervision of assigned staff; facilities; technology; transportation; and budget management.

PRIMARY RESPONSIBILITIES AND ACTIVITIES:

• Leadership: Oversees the implementation and delivery of operations, programs, services and activities that facilitate achievement of Youth Development Outcomes.
• Strategic Planning: Oversees the identification and evaluation of opportunities to improve program effectiveness based on participation and achievement of stated goals; recommends modifications to improve program performance, as appropriate.
• Board Development: Supports Board Committees, as assigned. Co-leads the Board led Safety Committee.
• Resource Management: In conjunction with the Director of Finance, coordinates agency budget development; monitors and explains variances in revenues and expenditures.
• Manages administrative and operational processes, overseeing the maintenance and repair of buildings, equipment, and other facilities.
• Manages performance of assigned staff in achieving goals, providing technical assistance in program design, development, community relations and program operations.
• In conjunction with Human Resources Director, Organizational Trainer and CEO, plans and implements a staff development and training program.
• Partnership Development: Develops collaborative partnerships with other youth serving organizations, members, parents, families and community organizations, in conjunction with the Volunteer and Community Relations Manager.
• Marketing and Public Relations: Participates in activities to maintain good public relations for Club programs, services and activities.
• Risk Management: Oversees insurance requirements/compliance expectations. Identifies potential risks that could impede the reputation, safety, security, or mission of the organization with strategies to minimize impact.

Additional Responsibilities:

• May assist in the administration of restricted programs by overseeing program operations at each location; ensure the completion of required reports; and preparation of any required interagency reports.
• Supervision: Club Directors, Transportation, Facilities and Technology.
• Relationships:
• Internal: Maintain close daily contact with assigned Directors and other staff to provide technical assistance in matters of programming and operations; interacts regularly with President and as assigned with Board Committee members.
• External: Maintain contact with eternal community groups, schools and others to assist in resolving problems and to publicize Club activities/events.

Requirements:

• Bachelor's degree from an accredited college or university.
• A minimum of seven years' work experience in non-profit agency operations management and supervision, or an equivalent combination of experience and education.
• Considerable knowledge of the mission, objectives, policies, programs and procedures of Boys & Girls Clubs; of the principles and practices of non-profit organizations.
• Demonstrated ability to organize, direct and coordinate operations; in personnel supervision, the recruitment and retention of key personnel; facilities management; and budget management.
• Strong communication skills, both verbal and written.
• Ability to manage multiple tasks and develop solutions to problems with limited supervision.
• Ability to establish and maintain effective working relationships with Club staff, subordinates, Board members, community groups, and other related agencies.
• Strong Organization, Time Management Skills, and ability to set Priorities
• Obtain strong Work Ethic, Positive Attitude, High Level of Energy and Flexibility
• Strong communication, Interpersonal skills, and Attention to Detail
• The Individual must be comfortable performing multi-faceted projects in conjunction with day-to-day activities.
• Valid State Driver's license
• Must pass pre-employment background check and drug test

General BGCMC Expectations:

• Healthy Behavior Modeling – Teaching youth/teens the importance of living an active, healthy lifestyle is a BGCMC priority. As a result, all staff is expected to model healthy behavior while working with our members.
• Inclusive Environment – BGCMC values creating child-friendly environments, where youth/teens of all backgrounds can be successful and participate. BGCMC expects employees to embrace and support DEAI (Diversity, Equity, Accessibility, and Inclusion) of all members and colleagues.
• Continuous Learning – Building the capacity of staff is central to BGCMC. The organization encourages and requires that all staff participate in annual professional development opportunities that continue to cultivate their skills in the youth development field.
• Safe Spaces – Every staff member shares the responsibility for ensuring BGCMC is, and remains, an environment free of sexual, physical, or emotional abuse.

POSITION QUALIFICATIONS:

• Required to stand, walk, and sit.
• Must be able to work in office at the Boys & Girls Club of Manatee County in Bradenton, FL; Monday- Friday.
• Able to input, store, process and output on a (computer) and other office equipment.
• Occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, and depth perception.
• The noise level is a typical office environment with minimal exposure to excessive noise or adverse environmental issues.
• Perform Safety-sensitive culture requiring a constant state of alertness.
• The ability to work in a constant state of alertness and safe manner is important.