Customer Service Representative - State Farm Agent Team Member

Responsive recruiter


Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY: I opened my agency in 1973, beginning my career as a State Farm agent right out of college. Originally from Louisiana, I've spent decades building an agency rooted in relationships, consistency, and teamwork. Today, our office includes 16 team members, and State Farm truly runs in the family - my children are also State Farm agents, and I'm a proud grandparent to four grandchildren. Faith and service are important to me, and I remain very involved in my church, which strongly influences the values we bring into the workplace.

For our team, we offer a Simple IRA, health benefits, licensing reimbursement, and a family-oriented environment that prioritizes respect and collaboration. Our office culture is drama-free, team-focused, and built around working together and supporting one another in a large, connected office setting. We're looking for dependable team players with a strong work ethic and a sense of accountability - people who want to be part of a long-standing agency where teamwork and stability truly matter.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Dennis Chaumont - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $60,000.00 per year


Looking for the skills and confidence to run a business in the future?

Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Edmond, OK.
• I have been a State Farm agent since 1973.
• I am a proud graduate of the University of Southwestern Louisiana .
• We currently have 14 team members at our agency.
• Our agency has received awards including: President's Club

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.