Americas Head of Customer Service & Operations
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GBG is seeking a Senior Manager – Customer Service & Operations (Americas) to lead the regional Customer support and Customer operations teams, ensuring timely responses, high-quality fulfilment, and strong customer outcomes across the Americas. You will coordinate with Product, Engineering, Customer Success, Sales and external partners, drive performance against CSAT, response times, and incident handling, and promote continuous improvement across global service delivery. #J-18808-Ljbffr Uncover
- GBG Plc is seeking a Senior Manager for Customer Service & Operations to lead support teams across the Americas region. The role is crucial for ensuring customer satisfaction through effective operational performance. You will manage relationships with stakeholders, drive...Suggested
- ...DescriptionYour RoleThe Head of Client Reporting - Americas is a senior leadership role... ...of client engagement, operational excellence, and leadership... ...regulatory reporting, and customized client reporting solutions... ...reporting products and services. Partner closely with Distribution...SuggestedFull timeWork at officeFlexible hours
- Invesco Ltd. is seeking a Head of Client Reporting, Americas to lead client and product reporting across the region. You will drive reporting... ...partnering with Distribution, Product, Technology, Operations, and Client Service teams. You will manage a high-performing,...Suggested
$90k - $120k
...oversight across one Payment Services partner, ensuring consistency, accountability, and operational excellence across the full body... ...simultaneously, both large-scale custom experiences and smaller-scale... ...Connecticut, United States of America; Charlotte, North Carolina,...SuggestedFull timeWork at officeLocal areaFlexible hoursWeekend work3 days per week$90k - $100k
...development, and construction services in institutional-quality... ...Carolina, Greystar manages and operates over $350 billion of real estate... ...offices throughout North America, Europe, South America, and the... .... Monitor client service and customer satisfaction by gathering client...SuggestedFull timeWork at officeLocal area$170k - $215k
...a better world by combining world class services, advisory and technology for our clients... ...portfolio, ensuring that transformation and operational excellence happen through disciplined... ...and maintain relationships within Americas' Leadership across all business lines, proactively...Full timeTemporary workLocal areaRemote work- Shufti is seeking a Customer Success Manager for the Americas to own health, retention, and growth of our customer base across North America and LATAM. The role is hands-on and commercial, focusing on renewals, expansions, onboarding, and advocacy. You will partner with...
- ...solutions, trusted by large Telco Service Providers and Enterprises.... ...successful in North America and is looking for an experienced... ...marketing solutions to their customers). We are looking for a salesperson... ..., regulatory needs, and operational constraints Support technical...
- ...strategy, sales, and execution for the North America market. You will sell large consulting... ...help clients grow profitability and customer engagement. The role requires strong relationship... ..., data analysis, and the ability to operate across Visa's global resources while...
$130.6k - $221.6k
...clients, including both financial services and merchants. Drawing on our... ...brand management, marketing, operational and macroeconomics, Visa... ...profitability, strategic growth, customer experience, digital payments... ...Visa's clients in the North America region. The potential...Work at officeLocal area$110k - $135k
...Newsweek Recognizes Sedgwick as America’s Greatest Workplaces... ...Best Workplaces in Financial Services & Insurance Director Client Services... ...brands? Deliver innovative customer-facing solutions to clients who... ..., program performance, operational issue resolution, and strategic...Local areaFlexible hours$135.12k - $168.9k
...Building Intelligence. We design, build, operate, and maintain cyber-physical solutions... ...EngineeringApplicants selected must be willing to travel to customer sites. Travel up to 100% may be required... ...or equivalent Design Build Institute of America (DBIA) Abilities Exposure to computer...For contractors- ...oversee the client and product reporting function across the Americas. You will drive reporting strategy, automation, and... ...You will partner with Distribution, Product, Technology, Operations, and Client Service teams to build scalable reporting capabilities that meet...
$120k - $135k
...organization built to accelerate customer success. We translate... ...us in a Functional Service Provider partnership... ...critical role in the operational leadership and... ...countries and regions (North America, Europe, Asia-Pacific,... ...) Bladder cancer Head & neck squamous cell carcinoma...Contract workWork at officeRemote workWorldwideFlexible hours- ...than 60 years? PulteGroup is a FORTUNE 500 company and one of America's top residential builders. We put the consumer at the center... ...of the basic aspects of construction warranty and customer service. Assists more senior Customer Care Managers and/or direct supervisor...
- Invesco is seeking a senior leader to head the client and product reporting function across the Americas, ensuring accurate, timely, and client-focused reporting... ...with Distribution, Product, Technology, Operations, and Client Service teams to develop scalable reporting...
$112.9k - $162.6k
...Travel Manager to identify and address service-related issues such as quality control and... ...to drive continuous improvement in our operations. You will balance working with a global... ...relevant corporate travel experience in North America, GDS knowledge is a plus Demonstrated...Hourly payApprenticeshipWork at officeLocal area- ...platform prospects as well as our existing customer base. The target market segments are CPG... ...sales, pre-sales, alliances, and sales operations in a manner that creates the best... ...business acumen and high EQ to lead SaaS and Services contract negotiations with C-levels, technical...Contract workImmediate startWork from homeHome office
- Atlanta, GABusiness Operations - Growth /Full Time /HybridWork with a Top 20 CPA and advisory... ...new inside a dynamic professional-services firm, this role is for you. Responsibilities... ...CX Discipline Deep grounding in client/customer experience as a discipline — VoC program...Full timeWork at officeLocal areaRemote workFlexible hours
- Digitas North America in Atlanta is looking for an Associate Director, Data Science. In this pivotal role, you will lead data science projects, support clients with actionable insights, and mentor junior team members. We seek someone with 7-9 years of experience in data...
- ...benchmarks, and proof points from existing clients to surface expansion opportunities and position incremental value credibly with customer facing teams.Shapes cross-sell strategy by identifying where client results signal unmet needs and mapping those insights to...Full timeLive outLocal areaFlexible hours
$93k - $171.3k
...matters. The role also drives negotiation, portfolio oversight, and operational coordination across internal stakeholders. Recruiting for this... ...contract vehicles across Deloitte’s Government and Public Services practice. This role will work directly with Contracts...Contract work- Securitas Security Services USA, Inc. in Atlanta is seeking a Payroll & Billing Manager to oversee daily payroll and billing operations for a major client. You will verify timesheets, input... ...environment; on-site at our Atlanta #J-18808-Ljbffr Securitas Global Clients America
- Insurance Office of America is seeking an Account Manager for Employee Benefits to oversee a book of business, deliver outstanding client service, and lead a team of Account Coordinators. This role emphasizes renewals, data management, new client setup, and identifying...Remote jobWork at office
$62.6k - $132.4k
...Orlando, FL Kansas City, MO Nashville, TN Supervisor, Customer Service - Global Shared Support Services As a Supervisor,... ...driving organizational initiatives, and leading teams to achieve operational and functional objectives within a fast-paced support environment...Temporary workWork experience placementWork at officeFlexible hours- ...reflect real-time insights and changing service delivery models. Serve as a central coordinator... ...and resolution time. Partner with operational and technology teams to build scalable,... ...years of experience in client experience, customer success, account management, or a...
- ...Range: $46,441 - $74,769 FLSA: Nonexempt Department - Utility Customer Operations The purpose of this classification is to supervise the day-to-day operations and staff involved in providing customer service to County water utility customers. Essential Functions Supervises...
- ...are met. Communicate with your team, peers, leadership and the operations team to ensure client expectations are consistently met.... ...employees are aware of and comply with company, government and customer regulations, policies, work procedures, instructions and deadlines...Work at officeLocal areaRemote work
- ...Job Summary This position is responsible for responding to service requests in the field and managing those requests according to standard... ...execute service work through vendors collaboratively with the Customer Care Coordinator. Manage trades to completion of service...
- ...Sidel is looking for a Customer Care Manager that manage customer requests for emergencies, trouble shooting and technical assistance... ...ensure general support requests from customers are answered. Issue Service Request for intervention and ensure follow up with Planning...Work experience placement
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