Ecommerce Donation Sorting Specialist

Ecommerce Donation Sorting Specialist

Goodwill Southwest Florida is seeking an Ecommerce Donation Sorting Specialist to support the identification and selection of online-appropriate merchandise from donated goods. This role is essential in ensuring high-quality items are accurately sorted, documented, and prepared for transfer to the Ecommerce department while supporting retail production efforts. The ideal candidate brings strong product awareness, attention to detail, and the ability to collaborate with store teams to help maximize the value of donations and advance Goodwill's mission.

Key Responsibilities:

• Sort and select donated items appropriate for online sales from the store's production flow.
• Collaborate with retail production staff to ensure qualified items are transferred to the Ecommerce department on a weekly basis.
• Coach and support production team members on product knowledge and identification of Ecommerce-appropriate items.
• Accurately document, stage, and prepare selected merchandise for transfer to the Ecommerce department.
• Assist with selection, display case preparation, and pricing of designated merchandise.
• Provide professional and courteous customer service when interacting with donors, staff, and team members.
• Support additional production, sorting, or merchandising tasks as assigned.

Qualifications:

• High school diploma or equivalent required.
• Previous experience in retail and/or stock handling preferred.
• Ability to listen to and follow oral and written instructions.
• Strong verbal and written communication skills.
• Ability to stand for extended periods.
• Physical ability to ambulate independently and stoop, bend, kneel, push, and pull as needed.
• Ability to lift and carry items weighing up to 40 pounds.
• Ability to identify and recognize colors accurately.
• Knowledge of basic math skills.
• Ability to occasionally work in environments where temperatures and climate may fluctuate.

Why Goodwill?

• Mission-driven nonprofit organization
• Collaborative leadership team
• Opportunity to impact and change lives across Southwest Florida

Benefits & Perks:

• Medical, dental, vision insurance
• 403(b) retirement plan
• Paid time off (PTO) and paid holidays
• Employee Assistance Program
• Employee discounts
• Tuition reimbursement