Store Operations Specialist

Footwear Operations Specialist IILocation: Beaverton, ORDuration: 12 monthsJob Description:Any expected travel: NoReason for opening: Immersion Prgm ProjectExpected contract length: 1 yrTeam details & who they will work with: HM and 2 other coworkers, Program Mgrs, and SME's, and outside clientsDesired Candidate Profile:Minimum required years of experience: 3- 4 yrs in Program Management or Operations and logistics in a learning environmentEducation requirements: Associate's degree or 4 years of equivalent education, experience and trainingMust have skills:Project management skillsStrong project management skills, ability to prioritize, and deliver outcomesAbility to manage and adapt to changing priorities quicklyExcellent attention to detail; organized and analyticalStrong creative problem-solving and critical thinking skills, with a demonstrated ability to identify needs, research solutions, and drive appropriate actionsNice to have skills:Learning and development experience is a plusAdobe LMS and Articulate Rise360 experience is a plusWorkdaySoftware/technical requirements:Proficiency with MIRO and Airtable, whiteboarding and database toolsProficiency with Adobe Creative Suite programs (InDesign, Illustrator, Premier) and Microsoft Office Suite (PowerPoint and Excel(Advanced))Previous client/industry experience preference: Highly desirable, background on a training team is very helpfulWhat 2-3 traits does the successful person in the role have? Creative problem solving, organized, attention to detail, data analysisWho We Are Looking For:As a Footwear Operations Specialist II on the BCU team (BCU), you will be part of a highly motivated, technically focused learning and development team dedicated to building foundational footwear knowledge and advancing technical and functional expertise across the Footwear Product Creation organization.BCU designs and delivers engaging learning experiences that fuel creation and manufacturing capabilities, accelerate skill development, and foster a culture of innovation, collaboration, and product excellence.In this role, you will serve as a key operational partner to program managers and content creators, ensuring the effective planning, coordination, and execution of learning programs, content development initiatives, and learner experiences.You will support cross-functional teammates by managing processes, maintaining operational standards, and driving efficiencies that improve program delivery and scalability.Working closely with team leads and stakeholders, you will help enhance the accessibility, awareness, and adoption of technical training resources.You will also contribute to continuous improvement initiatives, leveraging data, feedback, and process optimization to elevate learning experiences and strengthen technical footwear expertise across the organization.What You Will Work On:In your day-to-day work you will collaborate with your teammates and technical subject matter experts to support the development, delivery, and continuous improvement of learning experiences aligned to technical priorities and organizational needs.You will help coordinate and launch instructor-led, virtual, eLearning, and immersive training programs that build technical capabilities across the Footwear Product Creation organization.Through strong execution, organization, and partnership, you will help ensure learning experiences are engaging, accessible, and effective in driving skill development and business impact.Support the preparation, delivery, and evaluation of learning programs and training experiences and initiatives.Coordinate instructional activities, exercises, and logistics for classes and programs.Assist in gathering feedback, developing criteria, and evaluating training effectiveness to inform content and experience improvements.Maintain and update learning content, resources, and training materials under the guidance of team leads.Help develop and maintain supplemental learning assets, including job aids, checklists, quick reference guides, and user resources.Manage project plans, program playbooks and documentation, and operational processes to support successful program delivery.Create communications, schedules, dashboards, and status updates that provide visibility into program milestones and progress for team and stakeholders.Document meeting outcomes, decisions, action items, and next steps, ensuring timely communication with SMEs and stakeholders.Monitor project timelines and deliverables to completion with proactive communication with project sponsors, teammates, and stakeholders.Support the implementation and continuous improvement of operational processes, standards, and best practices.Research and evaluate learning technologies, digital tools, and platforms that enhance and modernize learner engagement, accessibility, training content, and delivery effectiveness.Coordinate classroom