Client Services Manager

Full-time

Job Description
Are you a creative and operational leader who enjoys solving problems, supporting teams, and helping clients receive high-quality work on time? Do you strive for "Excellence in Everything" while keeping teams focused, priorities clear, and creative work moving?
Join Sinclair, Inc. and the Agile Creative Content Engagement Team (ACCET) as a Client Services Manager based in our Asheville, NC TV station group. This role manages day-to-day execution across multiple markets, supports Content Creators, coordinates workflow, and ensures client work is delivered efficiently, accurately, and at a high creative standard.
This is also a hands-on creative leadership role. The right candidate can balance people leadership, client service, creative quality, production needs, and operational discipline while stepping into the work when needed - writing, producing, shooting, editing, reviewing creative, or helping bring a priority project across the finish line. The role may also help manage large multi-market, regional, or national productions requiring clear communication, scalable workflow, and disciplined execution.
WHAT YOU'LL DO
As an ACCET Client Services Manager, you will oversee creative execution for multiple assigned markets while removing roadblocks and maintaining consistent market-level performance.
Lead Market-Level and Multi-Market Execution
• Manage daily workflow and creative priorities across assigned markets from intake through final delivery.
• Monitor deadlines, project status, workload, approvals, resource needs, quality expectations, and air-ready timelines.
• Review project requests for completeness, accuracy, required assets, timeline needs, and production feasibility before work begins.
• Identify delays, production challenges, or workflow issues and help resolve them quickly.
• Help coordinate large multi-market, regional, or national productions requiring alignment across teams, markets, stakeholders, and production resources.
• Use Adobe Workfront and other Sinclair systems to track assignments, manage workflow, improve efficiency, and maintain operational consistency.
Provide Creative Leadership and Hands-On Production Support
• Lead creative campaigns for local, regional, and national clients, ensuring each project supports strategic, brand, and production goals.
• Provide clear, constructive creative feedback to Content Creators from concept through final delivery.
• Maintain high standards for storytelling, visual quality, brand consistency, pacing, graphics, audio, and overall production value.
• Jump in when business needs require it by writing, producing, shooting, editing, reviewing creative, or helping finalize priority deliverables.
• Translate client and market needs into clear creative direction that teams can execute effectively.
Support, Develop, and Align Teams
• Lead, coach, and support assigned Content Creators, Senior Content Creators, and other creative production team members.
• Conduct regular check-ins to review assignments, priorities, performance, and development opportunities.
• Partner with Marketing Consultants, Sales Management, General Managers, Project Managers, Client Services Strategists, clients, and other stakeholders.
• Participate in client meetings, campaign discovery, creative presentations, and production planning discussions as needed.
• Promote training, knowledge sharing, accountability, and a solutions-focused team culture while helping reduce redundancy and improve process consistency.
WHAT MAKES THIS ROLE SPECIAL
• A leadership role with direct impact on multiple television markets.
• A manager role that stays connected to the creative work, including hands-on production support when needed.
• Opportunity to help coordinate large-scale regional and national creative initiatives.
• A chance to strengthen workflow, elevate creative quality, support client service, and help shape ACCET as a national creative production resource.
WHAT WE'RE LOOKING FOR
• Strong leadership, communication, organizational, decision-making, and problem-solving skills.
• 3-5+ years of experience in commercial production, broadcast television, creative services, video production, post-production, advertising, agency work, or a related field preferred.
• Experience leading creative teams or managing high-volume production workflows across multiple projects or markets.
• Ability to write, produce, shoot, and edit compelling commercial, branded, digital, or promotional content when business needs require it.
• Strong understanding of video production workflows, including concept development, scripting, shooting, editing, graphics, audio, client approvals, and final delivery.
• Experience working directly with Sales teams, clients, and cross-functional stakeholders.
• Strong creative judgment and the ability to provide clear, constructive direction.
• Familiarity with Adobe Creative Cloud, including Premiere Pro, After Effects, Photoshop, Illustrator, Audition, or similar production tools preferred.
• Familiarity with digital video, social media content, OTT/CTV advertising, branded content, and multi-platform campaign production preferred.
• Comfort working in project management systems; Adobe Workfront experience is a plus.
• Ability to lift, carry, and move production equipment as needed; valid driver license and good driving record may be required for production-related needs.
• A proactive mindset focused on efficiency, collaboration, accountability, quality, and continuous improvement.
YOU SHOULD APPLY IF
• You enjoy leading creative teams and helping people do their best work.
• You are comfortable managing workflow across several markets, projects, deadlines, and stakeholders.
• You are willing and able to stay hands-on by helping write, shoot, edit, shape creative, or support production when needed.
• You can balance client service, creative quality, team capacity, deadlines, and business priorities.
• You communicate clearly, remove roadblocks, and bring alignment between Sales, clients, creative teams, and leadership.
WORKING HOURS AND TRAVEL
• Typical schedule is Monday to Friday during standard business hours.
• Schedule flexibility may be required based on production needs, client deliverables, station events, regional or national productions, or other time-sensitive projects.
• Some longer days, nights, weekends, or holidays may be required based on business needs.
• Travel may be required but is expected to be infrequent.
If you are ready to lead creative execution, support strong client service, stay connected to hands-on production, and help ACCET deliver high-quality work across multiple markets, we want to hear from you.
Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.
About Sinclair
Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates and/or provides services to 177 television stations in 79 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; and multicast networks CHARGE, Comet, ROAR and The Nest. Sinclair's AMP Media produces a growing portfolio of digital content and original podcasts. Additional information about Sinclair can be found at
About the Team
The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open-door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let's talk.

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Client Services Manager in Asheville, NC vacancy

Front Desk & Guest Experience Specialist
...Prestige Subaru Asheville is seeking a full-time receptionist to cover front desk duties and phone lines with a strong customer service background. You will greet guests, answer calls, and assist with light administrative tasks in a fast-paced dealership environment. We...
Suggested
Full time
Prestige Subaru Asheville
Asheville, NC
5 days ago
Public Relations Coordinator
...execute PR team reports that feed into dashboards, apprise clipping service of upcoming or missing media coverage, maintain press clip and... ...that govern the use of Explore Asheville imagery. Support management of press photo and video/b‑roll hub via Explore Asheville’s...
Suggested
Temporary work
Work at office
Local area
Explore Asheville
Asheville, NC
4 days ago
Sales Account Executive
$51.02k - $59.99k
...strategy and nurturing relationships with existing clients to drive sales of our comprehensive range of products and services. Responsibilities Find and cultivate... ...in person Utilize CRM tools to develop and manage the sales pipeline, tracking all sales...
Suggested
Local area
Sharp Electronics Corp
Asheville, NC
23 hours ago
Medical Sales Account Executive
...comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For...
Suggested
Work at office
Local area
Rotech Healthcare
Asheville, NC
2 days ago
Sales Account Executive
$45k - $65k
...IT Service Professionals NerdsToGo is a rapidly growing technology based service company... ...you'll be a key technician for our MSP (Managed Service Provider) sector of our business.... ...with urgency to needs of our small business clients Follow up and follow through with key...
Suggested
Work at office
Remote work
NerdsToGo Inc
Asheville, NC
4 days ago
Global Key Account Director, Private Label
$140k - $220k
...protection and full cost recovery (raw material, FX, labor). Manage working capital performance (AR, forecast accuracy, inventory).... ...team Our customers grow and prosper from Amcor's quality, service, and innovation Our investors benefit from Amcor's consistent...
Full time
Temporary work
Remote work
Worldwide
Flexible hours
Amcor Flexibles, LLC
Asheville, NC
5 days ago
Account Manager SMB- Business Sales
$8k
...sales experience, ability to efficiently manage your time, excellent customer relations skills... ...automation tools.Drive sales, increase service revenue and manage relationships for... ...repayments, or a combination of both.Engage your clients with Verizon's Velocity Selling...
Full time
Temporary work
Part time
Work experience placement
Shift work
Verizon
Asheville, NC
2 days ago
Account Manager, Healthcare
$57.3k - $95.6k
...technology and deep customerexpertise. Known for its commitment to service and purpose-driven culture, the Company reported2025 revenue of... ...in the customer's business Responsible for support of managed inventory tasks to lead greater understanding of the customers,...
Full time
Local area
Grainger
Asheville, NC
1 day ago
Oncology Account Executive
$244.62k - $314.45k
...volume for BillionToOne’s Northstar Liquid biopsy products and services, while cultivating relationships with oncologists and other members... ...Executive is a field based position and reports to a Regional Manager - Oncology. Responsibilities: Increasing revenue...
Remote work
Worldwide
Flexible hours
BillionToOne
Asheville, NC
4 days ago
Account Manager
...LiftOne Account Manager Find Your Career With LiftOne We're a family-owned company under our fourth generation of leadership and... ...LiftOne as the premier partner for material handling equipment, service programs, preventive maintenance contracts, parts, additional...
Work experience placement
Work at office
Local area
Weisiger Group
Asheville, NC
4 days ago
Personal Lines Account Manager
...insurance, employee benefits, personal insurance, and risk management solutions to businesses and individuals. Built on a... ...of a larger organization to deliver exceptional service and long-term success for clients, employees, and agency partners. Position Summary...
Full time
Temporary work
Work at office
Local area
Flexible hours
Legacy Risk Solutions, LLC
Asheville, NC
2 days ago
Senior Account Executive
$177.69k
...You'll build something of your own: developing your market, your client relationships, and working to grow a recurring revenue stream.... ...with homeowners to capture authentic, community-driven content Manage your territory, sales pipeline, and publication operations Partner...
Local area
Work from home
Home office
Flexible hours
N2 - All Jobs
Asheville, NC
5 days ago
Account Manager
...Essential Duties and Responsibilities Other duties may also be assigned. Client Management Day to day contact First respondent to client requests Employee Management Hires field employees Evaluates crew leader performance...
Work at office
U.S.Lawns Defunct
Asheville, NC
5 days ago
Relationship Manager
...Position Summary: The Relationship Manager (RM) generates and manages consumer, Corporate... ...awareness and the ability to identify client and industry strengths and weaknesses,... ...referral sources for all bank products and services through prospecting and Centers of Influence...
Fb Financial Services Inc
Asheville, NC
4 days ago
Outside Sales Account Executive
...publishers combined. iHeartRadio is the #1 streaming radio digital service in America. We have the only complete audio ad technology stack... ...goal-driven mindset, fast-paced work ethic, and exceptional client service skills. The ideal candidate is ready to hit the ground...
Full time
Work at office
Local area
iHeartMedia, Inc.
Asheville, NC
4 days ago
Outdoor Guest Experience Specialist
$13 per hour
...love interacting with people and making someone’s day better? Are you enthusiastic about helping others and looking for a customer service job where your attitude, effort, and personality truly matter? If so, our Full‑Time Outdoor Guest Experience Specialist position...
Hourly pay
Daily paid
Full time
Flexible hours
Day shift
Afternoon shift
Zips Car Wash
Asheville, NC
12 days ago
Customer Service Supervisor
$19 per hour
...Job Opportunity: Customer Service Supervisor We can't wait to share our passion for aviation with you! Join a team that works hard... ...Service Supervisor. The primary responsibility of the position is to manage the operational activities of the department in accordance with...
Hourly pay
Work at office
All shifts
Flexible hours
Shift work
Night shift
Piedmont Airlines
Asheville, NC
3 days ago
Account Executive
...Asheville, NC. You must live in the region in order to meet with clients face to face on a consistent basis. Compensation: Base... ...innovative and experienced Account Executive with proven success in managing, selling, and executing strategic objectives to exceed local...
Full time
Work experience placement
Live in
Local area
Remote work
Flexible hours
Gannett
Asheville, NC
1 day ago
Customer Service Manager
...Ingles Markets is hiring a Customer Service Manager to oversee front-end operations and ensure excellent service at the store's checkout areas. You will supervise front-end staff, open registers during busy periods, enforce policies, and drive customer satisfaction with...
Full time
Milkco Inc
Asheville, NC
4 days ago
Account Manager - Customer Development
$89.11k - $133.57k
...NHL, UFC, and PGA of America. View our Corporate Values and Mission Statement here. A Taste of What You'll Do As an Account Manager - Customer Development, you will play a critical role in driving profitable share growth and elevating Gallo's presence within...
Full time
Local area
GALLO
Asheville, NC
3 days ago
Head of Sales (Remote)
...retirement program and passive monthly income ~ Health insurance reimbursement program Your responsibilities: Meet with clients over Zoom or by phone Present benefit and protection options Help secure families' financial futures Close sales and earn...
Remote work
Globe Life
Asheville, NC
2 days ago
Head of Sales Management
...Join P.J. Fitzpatrick as a Sales Manager! P.J. Fitzpatrick, recognized as the leading home improvement company in the Delaware Valley... ...Foster strong relationships with customers, ensuring top-notch service and support throughout the sales process. Monitor sales...
Work at office
Monday to Friday
PJ Fitzpatrick
Asheville, NC
1 day ago
Business Banking Relationship Manager - Asheville, NC
...Responsible Growth and delivering for our clients, teammates, communities and shareholders... ...paths - whether shaped by military service, community college education, or a wide... ...revenues up to $20 million while actively managing and deepening relationships with high value...
Full time
Temporary work
Work experience placement
Work at office
Flexible hours
Day shift
Bank of America
Asheville, NC
4 days ago
Commercial Lines Account Manager
...Commercial Lines Account Manager HUB International Limited ("HUB") is one of the largest... ...and wealth management products and services. With over 21,000 employees in 600+ offices... ...professional, courteous service to our clients, carrier representatives, underwriters,...
Temporary work
Work at office
Local area
HUB International
Asheville, NC
1 day ago
Commercial Lines Account Manager
...broad array of property, casualty, risk management, life and health, employee benefits, investment... ...and wealth management products and services. With over 21,000 employees in more than... ...professional, courteous service to clients, carrier representatives, underwriters,...
Temporary work
Work at office
Local area
HUB International
Asheville, NC
3 days ago
Commercial Lines Senior Account Manager
...Commercial Lines Senior Account Manager HUB International Limited ("HUB") is one of... ...investment and wealth management products and services. With over 21,000 employees in 600+... ...management and brokerage services to assigned clients and will have the primary responsibility...
Contract work
Temporary work
Work at office
Local area
HUB International
Asheville, NC
4 days ago
Front Office Manager
...design, luxurious accommodations, enriching ambiance, and intuitive service. With properties throughout Colorado, Georgia, Florida, North... ...style and the Individualist traveler in mind.The Front Office Manager is responsible for ensuring the operation of the Guest Services...
Work at office
Night shift
Grand Bohemian Orlando
Asheville, NC
1 day ago
Front Office Supervisor
...Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a... ...responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout...
Hourly pay
Local area
Worldwide
Flexible hours
Shift work
Highgate
Asheville, NC
1 day ago
Front Desk Coordinator - Asheville, NC
$15 - $19 per hour
...talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join... ...able to communicate effectively with members and patients. ~ Manage the flow of patients through the clinic in an organized manner...
Full time
Part time
Work at office
Weekend work
The Joint Chiropractic
Asheville, NC
3 days ago
Business Unit Manager - Pharmaceutical/Finance/Customer Engagement Experience Needed
...information.ESSENTIAL DUTIES AND RESPONSIBILITIESThe Business Unit Manager collaborates with the Senior Leadership Team on the strategic... ...fundamentalsLeadership/people-management skillsStrong customer service skills and experienceStrong proficiency in determining...
Full time
Contract work
Work at office
Local area
Worldwide
Jabil Circuit
Asheville, NC
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Client Services Manager. Be the first to apply!