Human Resource Generalist

Overview Let’s be #BrilliantTogether. We’re looking for an HR Generalist to join our growing, collaborative HR team. This is a hands-on role supporting the full employee lifecycle in a dynamic, global organization. Based in our Rockville, Maryland office, you’ll partner closely with leaders and employees while collaborating with HR colleagues across North America, EMEA, and APAC. If you enjoy being a trusted advisor, managing employee relations, and improving HR processes in a fast-paced environment, we’d love to hear from you. The role combines strategic partnerships with hands-on HR execution, requiring strong communication, multisite coordination, and the ability to navigate diverse workforce needs. Responsibilities Provide day-to-day HR guidance for managers and employees across multiple locations, ensuring consistent interpretation of policies and procedures. Travel between Rockville and Washington, DC office locations to support employee engagement and strengthen manager relationships. Facilitate an engaging new hire experience by reinforcing organizational culture and values through onboarding, orientation, and ongoing employee support. Serve as a primary point of contact for employee concerns, conduct investigations, and partner with leadership to drive timely and effective resolutions. Coach managers on conflict resolution, performance concerns, and employee engagement strategies. Ensure compliance with federal, state, and local employment laws across assigned locations. Collaborate with the North America HR team to update HR policies, procedures, and employee handbooks. Guide managers on documentation standards and the development of performance improvement plans. Support managers throughout performance review cycles by monitoring goal progress and advising on corrective or developmental actions. Partner with the HR shared services, benefits administrator, HR operations, payroll, and talent acquisition to address employee inquiries and ensure accurate and timely information flows. Maintain audit readiness by ensuring documentation accuracy and adherence to internal controls. Project management of complex HR projects, including mergers and acquisitions, organizational changes, and change management initiatives. Qualifications 8+ years of experience in Human Resource business partner roles. Strong understanding of U.S. employment laws and HR best practices. Excellent written and verbal communication skills to support policy implementation and employee engagement. Proficient with HRIS platforms (Workday and Compose preferred), and Microsoft Office. Recognized as a trusted advisor, with high discretion, strong empathy, and the ability to manage confidential information appropriately. Bachelor’s degree in Human Resources, Business Administration, or related field. Professional certifications such as SHRM-CP or PHR are a plus. Location & Compensation Location: Rockville, MD. Located in the King Farm community with convenient access to transit (1 mile from Shady Grove Red Line), dining, green spaces with free parking, and onsite gym. Base salary: The Rockville, MD expected base pay range is $75,000–$93,000 per year. Exact compensation may vary based on skills, experience, and education. The role is bonus incentive eligible. About the Company & Benefits ISS STOXX, GmbH is a leading provider of research and technology solutions for the financial market. We offer benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Benefits include medical, dental, and vision coverage; 401(k) with company match up to 9% (including Safe Harbor); FSA and commuter benefits; generous paid time off; Volunteer Day; paid parental leave; and hybrid working options. Equal Opportunity Employment ISS is an equal employment opportunity employer and does not discriminate on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, disability, veteran status, or any other protected status. Details available at ISS is committed to complying with the Americans with Disabilities Act (ADA) and other applicable laws. If you require a reasonable accommodation during the employment selection process, contact View email address on click.appcast.io. Note This job description reflects the current requirements and is subject to change. All activities related to employment are conducted in a nondiscriminatory manner. #J-18808-Ljbffr