Milieu/Customer Service Representative

Job Title

For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").

Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.

Core Job Description Duties and Responsibilities

Performs a walk through of the clinic at least once every hour. Performs an end of day clinic walk through to ensure all clients are out of the building and have left the area. Assists in the prevention of diversion and theft from the clinic. Monitors and maintains all aspects of internal and external health/safety/security issues including welfare of patients and staff. Monitors patient activities on center premises, including parking lot and dosing areas. Responds quickly to any disturbance. Assists with collection of drug screen samples as needed. Communicates with Program Director regularly. Ensures parking lot rules are followed. Ensures the parking lot and building surroundings are kept free of trash. Acts always in the best interest of the company. Performs other duties as assigned by Program Director.

Job or State Requirements: N/A