Call Center Customer Service Representative
The Best Roofing company of it's kind in the Detroit market
Job Description
Job Description
Company: The Best Roofing Company of its kind in the Detroit and Grand Rapids markets. 30-year-old family-owned business providing roof replacement, storm restoration, siding, and gutters.
Position: Call Center Customer Service Representative - This role focuses on customer development, appointment scheduling, customer satisfaction after sales, completing post-install paperwork, and presenting additional services or options to customers over the phone.
Essential Duties & Responsibilities:
▪ Contact homeowners and schedule estimate appointments
▪ Call homeowners after installation to perform post-checks
▪ Confirm successful installation and customer satisfaction
▪ Complete final paperwork and approvals
▪ Present additional products, upgrades, or services if needed
Required Skills:
▪ Strong phone sales skills and customer service experience in Home Improvement Industry preferred
▪ Strong communication and customer service skills
▪ Ability to explain products and services
▪ Attention to detail with paperwork and documentation
Position Offers:
▪ Competitive Pay
▪ Career Growth
To Apply:
Send your resume and phone number. Qualified applicants will be contacted for next steps.
The Best Roofing company of it's kind in the Detroit and Grand Rapids markets. 30 Year old family-owned business providing roof replacement, storm restoration, siding and gutters.
Company Description
The Best Roofing company of it's kind in the Detroit and Grand Rapids markets. 30 Year old family-owned business providing roof replacement, storm restoration, siding and gutters.
Vacancy posted 11 days ago
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