Manager, Warehouse Operations B2B

About the Company Exol is a pioneering warehouse‑as‑a‑service company, bringing industry‑leading automation to businesses of all sizes through innovative models and outcomes. We operate state‑of‑the‑art distribution centers, enabling customers to focus on their core business while we manage the complexities of warehousing. Position Overview We are seeking a Warehouse Operations Manager to own the end‑to‑end operational performance of our Perris, CA warehouse. The role leads teams, manages workflows, ensures safety and quality, partners with automation system owners, and serves as the bridge between facility operations and leadership. Responsibilities Oversee daily warehouse operations: receiving, put‑away, picking/packing, shipping, returns, and value‑added services. Ensure safe, compliant operations: enforce safety policies, lead safety meetings, conduct audits, and drive corrective actions. Manage labor/resource planning: staffing, shift scheduling, overtime control, and productivity monitoring. Drive performance metrics: OEE, on‑time shipping, inventory accuracy, order‑cycle time, shrinkage, cost per unit, etc. Partner with automation/technology teams: integrate robotics/AI tools into workflows, monitor system uptime, troubleshoot operational issues. Lead continuous improvement initiatives: identify waste, implement lean practices, standardize work, conduct root‑cause analysis. Develop, coach and mentor supervisors and leads: set goals, conduct performance reviews, foster engagement and retention. Collaborate cross‑functionally: maintenance, IT, safety, HR, customer service, and supply‑chain teams to align operations with customer needs and corporate goals. Maintain operational budget and cost controls: labor, equipment, utilities, consumables. Ensure compliance with company policies and regulatory requirements (OSHA, DOT, environmental, etc.). Prepare and present reports to senior leadership: KPI dashboards, trend analyses, and improvement plans. Qualifications Bachelor’s degree in Supply Chain, Logistics, Business Administration or related field (preferred). Minimum 5 years of operations leadership experience in a high‑volume warehouse/distribution center environment. Experience with automation/robotic systems strongly preferred. Track record of managing performance metrics, labor management, continuous improvement, and safety. Experience leading large teams (100+ employees) across multiple shifts (a plus). Strong leadership, communication and people‑management skills; ability to motivate, coach and develop talent. Analytical mindset: interpret data, identify trends, and drive decisions. Lean/Kaizen mindset; comfortable leading change and process improvement. Strong problem‑solving skills; ability to react quickly to operational issues and escalations. Knowledge of WMS, ERP and automated equipment controls. Ability to work in a fast‑paced, dynamic environment and manage multiple priorities. Excellent interpersonal skills and collaboration; interact with operations staff, technology teams, customers and senior leadership. Proficiency with Microsoft Office (Excel, PowerPoint) and data visualization tools. Work Environment & Expectations Travel may be required up to 10% of the time; valid driver’s license required. This is an in‑warehouse role; time will be spent on the floor as well as in the office. Flexible to work multiple shifts (day, swing, night) or be on call based on operational demands. Physical demands include walking/standing for extended periods, climbing stairs/ladders, and tolerating temperature variations, noise, etc. Compensation and Benefits The base range for this position in the posted location is $95,000.00 – $130,900.00; pay may vary based on job‑related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401(k), PTO, and other benefits. #J-18808-Ljbffr Exol