QA Team Lead - Member Services (Call Center)
Navitus Health Solutions / Lumicera Health Services
Navitus Health Solutions / Lumicera Health Services is seeking a Call Center Analyst Team Lead in Brentwood, TN. This role involves evaluating the performance of customer service representatives and ensuring adherence to quality standards to enhance customer satisfaction. The ideal candidate will have a strong background in call center operations, effective coaching abilities, and strong analytical skills. The position offers a hybrid work schedule of M-F, with three days in the office. #J-18808-Ljbffr Navitus Health Solutions / Lumicera Health Services
Vacancy posted 2 days ago
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