Bilingual Customer Service Representative

$21 per hour

Laurel Flowers State Farm

Saraland, AL

Job Description

Benefits

Monthly commission
SIMPLE IRA
Health insurance
Opportunity for advancement
Paid time off
Signing bonus
Training & development
Vision insurance
Bonus based on performance
Dental insurance
Free food & snacks

BILINGUAL SPANISH - ENGLISH REQUIRED

ROLE DESCRIPTION
As Account Representative for Laurel Flowers State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Promote successful and long-lasting customer relations.

QUALIFICATIONS

Excellent problem solver
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
Dedicated to customer service
Able to anticipate customer needs
Able to effectively relate to a customer

BENEFITS

Paid time off (holidays and personal/sick days)
Retirement Benefits
Salary plus commission/bonus
Health benefits
Growth potential/opportunities for advancement within my agency
Active Community Involvement
Ability to Earn Paid Vacation

Compensation $21.00 per hour

\nCompany Description

The Laurel Flowers State Farm team is what makes us unique from other insurance agencies. We love to build relationships with our customers while we help them with their auto insurance, homeowners or renters insurance, and their life insurance needs. Our staff likes to have fun while they work and goes above and beyond to make your customer service experience remarkable!

Company Description

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Vacancy posted 5 days ago

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