Deployment Strategist
Serval
Who We Are Serval is the AI platform for IT teams — replacing legacy systems like ServiceNow with automation that frees people to focus on meaningful work. Founded in early 2024, Serval is already trusted by innovative companies such as Notion, Perplexity, Vercel, Mercor, Langchain, and Verkada to automate more than 50% of their IT tickets. Serval "automates the automation," using a natural language-to-code workflow builder and AI agents that discover and deliver automations for tedious IT workflows. What started as IT automation has expanded into a horizontal automation engine adopted by HR, Finance, Legal, Security, and Engineering teams. Our mission is to free IT departments from the #helpdesk channel by creating the simplest way to automate employee onboarding/offboarding, software access management, and the long tail of employee requests. Long term, our vision is to develop a universal workflow automation and enterprise service management platform for all business functions. We\'re backed by industry-leading investors, including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, and others, and founded by product and engineering leaders from Verkada. Role Overview As an early Deployment Strategist, you’ll own the end-to-end customer journey, from initial implementation through adoption and expansion. There’s no playbook yet. You’ll design and deliver tailored implementations for each customer, tackle problems that matter to their business, and apply those learnings to shape Serval’s product and Deployment Strategist model. You’ll need to be deeply hands-on and comfortable wearing many hats, from debugging and shipping features using code and no-code tools to jumping on a call to explain tradeoffs to non-technical audiences. The right person for this role thrives in ambiguity and brings a strong blend of technical depth and customer obsession. What You’ll Do Own customer onboarding end-to-end, designing and delivering implementations that align Serval to customer workflows and goals. Conduct training sessions and create documentation that helps customers become self-sufficient with Serval’s technology. Design and execute migration plans that minimize disruption and ensure seamless adoption of Serval’s platform. Serve as the primary technical resource post-sale, troubleshooting issues and advocating for customer needs internally. Partner with Engineering, Sales, and Marketing to turn customer insights into product improvements and scalable processes. Modify production code to fix bugs and build features to extend the product’s capabilities to meet customer needs. Identify and support expansion opportunities by demonstrating additional value and partnering with Sales on renewals and growth. What You’ll Need Degree in Computer Science or a related technical field. 2+ years of experience in an engineering role, ideally with close customer interaction (e.g., Product Engineer). Experience investigating production issues by analyzing code paths, database state, API requests and responses, leveraging infra and browser dev tools. Understanding of APIs and RESTful concepts; IAM knowledge; SQL for data analysis; ability to read and troubleshoot production code in customer-facing environments. Deep appreciation for delivering high-quality user experiences. Capable of translating complex technical concepts to both technical and non-technical stakeholders. Nice to Have Experience in an early-stage startup environment. Experience writing production code. Familiarity with IT, security, or service management domain. What We Offer Impact : Be a key player in shaping the success of our product and company. Growth : Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company. Culture : Join a culture that values innovation, ownership, accountability, and fun. #J-18808-Ljbffr Serval
- ...AI and have raised $60M in Series C funding from Wellington Management, CRV, Next47 and Y Combinator.The roleWe're hiring a Deployment Strategist to own the successful deployment and adoption of Encord across a portfolio of customers. This is a high-impact, post-sales role...Suggested
$215k - $250k
...legal data.At the center of this is our Applied AI / Forward Deployed motion: we work closely with law firms and in-house legal teams... ...back into the product so it compounds across customers.As an AI Strategist on our Applied AI team focused on the legal vertical, you are...SuggestedContract workLocal area$150k - $225k
...Forward Deployed Strategist Full-Time | On-Site | San Francisco, CA or New York, NY Salary: $150,000–$225,000 base salary + competitive equity About the Role We are seeking a Forward Deployed Strategist with 2–7+ years of experience to lead the commercial and executional...SuggestedFull timeVisa sponsorshipRelocation package- ...completed in a fraction of the time at superhuman quality. Poetic is deployed globally, powering critical workflows for Fortune 500... ...million production runs. About the Role As a Forward Deployed Strategist at Poetic, you will be on the front lines of a fundamental shift...SuggestedShift work
- A logistics technology firm based in San Francisco is seeking a Deployment Strategist to manage customer relationships and implement AI solutions. This role requires a candidate with over 3 years of experience in consulting or product management, strong communication skills...Suggested
$165k - $240k
Scion Technology has been engaged to conduct a search for an experienced AI Forward Deployed Strategist for our client, an AI-driven software company transforming the global commodities industry in the Bay Area. This is a full-time position, hybrid in San Francisco. POSITION...Full timeWork at officeRelocation- Retell AI is seeking a Deployment Strategist in San Francisco to lead customer deployments of AI-powered voice agents. The role involves working directly with customers to redesign processes and ensure successful technical delivery. The ideal candidate will have strong...
- Deepgram is seeking an early-hire for the Deepgram For Restaurants initiative to lead end-to-end AI deployments in-market, connecting corporate and in-store teams with the Deepgram product. You will own deployments, collaborate with Sales, Product, and Engineering to deliver...
- ...meaningful results. About the Role We are looking for a Pricing Strategist to shape how we price and monetize our products and develop... ...talented individuals About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general‑purpose artificial...
- ...experience and scale what works. We’re looking for a Senior Lifecycle Strategist to define how prospects and customers move through... ...will be required. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general‑purpose artificial...Work at officeRelocation package
- Netic is the AI revenue engine for essential services who are the backbone of the American economy. With $43M in funding from Founders Fund, Greylock, Hanabi, and Dylan Field who led our Series B, we helped our customers book hundreds of thousands of jobs across services...Immediate startSleeping nights
$100k
...-founder at Conversion. Just wanted to share my thoughts on the perfect candidate we're looking for to be one our Founding Deployment Strategists. So what exactly is a Deployment Strategist? At Conversion, they make sure enterprise AI deployments succeed. A $100k+ deal...- ...Opportunity: This is an early hire in the Deepgram For Restaurants business and the person will start off owning in-market customer deployments. You will lead end-to-end execution of our AI implementations - connecting dots and solving problems between the nexus of the...
- A leading AI platform provider in California seeks a Deployment Strategist to oversee the entire customer journey, from implementation to expansion. In this role, you will design tailored solutions for clients, troubleshoot technical issues, and ensure smooth adoption of...
$170k - $230k
Deployment Strategist San Francisco • New York Engineering, In-office, Full-time As a Deployment Strategist at Charta, you'll play a pivotal role in deploying, customizing, and optimizing cutting‑edge generative AI healthcare solutions directly for our clients. About...Full timeContract workWork at office- SIFT is seeking a Deployment Strategist in San Francisco to bridge technical implementation and customer success. You will own complex enterprise deployments, partner with Forward Deployed Engineers to craft robust solutions, and drive adoption by setting value-driven implementation...
$5,000 per month
...owning one of the most critical functions in the company: the deployments that activate 6-7 figure revenue, unlock ROI for hospital... ...and design — shaping what we build and why. Select Deployment Strategists may be given responsibility of joining internal, cross-functional...Contract workWork at officeRemote workRelocation packageFlexible hours- ...operational efficiency, student success, and alumni advancement. We deploy safe AI Agents to drive real outcomes across campus and bring... ...every single day. About The Role As a Forward Deployed Strategist at CollegeVine, you’ll partner directly with our university customers...
- ...meaningful results. About the role We are looking for a Pricing Strategist to shape the pricing frameworks, commercial policies, and... ...experience value. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial...
- About the Role We're looking for a Deployment Strategist to own how mdhub lands inside behavioral health organizations - from signed contract to full adoption. This role sits at the intersection of operations, customer success, and product strategy - equal parts strategist...Contract work
$134.75k - $287.91k
...right place. About the Role Customer impact from day one. Strategic clarity and Execution that sticks. Salesforce is hiring Deployment Strategists - Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive...- A cutting-edge tech firm in San Francisco is seeking an AI Strategist to shape AI solutions for clients. This role involves leading the AI implementation lifecycle, collaborating with clients, and optimizing business processes through AI integration. Candidates should...
$120k - $165k
Optimized deploys AI agents into the operations that run the physical economy: the procurement and planning teams at Fortune 500 manufacturers... ...’s world and drive real adoption, and we need a deployment strategist to own that. As a Deployment Strategist, you’ll be the...- ...to own a portfolio of enterprise accounts, build trusted executive relationships, and drive renewals. You will deeply understand deployments, success criteria, and usage signals to align cross-functionally and optimize engagement. The role requires strong stakeholder management...
- Bretton AI Inc in San Francisco is looking for a Deployment Strategist to lead AI agent deployments in banking environments. You will bridge technology and client needs while driving enterprise partnerships. The ideal candidate has 3+ years of experience in B2B technical...
- ...driven platform that enables flexible pricing, streamline workflows and boost sales performance. The opportunity As a Forward Deployment Strategist , the mission is to connect the dots between user needs, data insights, and product capabilities - helping customers unlock...Work at officeFlexible hoursShift work
$134.75k - $287.91k
About the Role Salesforce is hiring Deployment Strategists - Strategic Builders who are customer‑facing advisors. You will define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. Your impact includes delivering real‑value AI...$192.8k - $241k
...is growing faster than ever in the quest to develop reliable AI systems for the world’s most important decisions. As an AI Deployment Strategist you will be right at the center of it, helping our largest customers build, launch, and scale groundbreaking GenAI solutions...Full time- ...the dark. Our AI agents run 24/7 doing this work. A week becomes five minutes. Win rates go up. Margin improves. Customers grow. Deployed at F100 enterprises and mid-market manufacturers. Based in SF, growing fast. About the Role Part implementation manager, part...Work at office
- ...financial data. At the center of this is our Applied AI / Forward Deployed motion: we work closely with buyside firms-hedge funds,... ...into the product so it compounds across customers. As an AI Strategist on our Applied AI team focused on financial services, you are...
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