Sr. Business Analyst

Senior Business Analyst Location: Raleigh, NC The Division of Vocational Rehabilitation Services (DVRS) helps people with disabilities achieve their goals for employment and independence. Benefits counseling provided by DVRS is a service that assists individuals with disabilities to understand disability eligibility and benefits, and the impact of employment on their disability benefits. DVRS is seeking a Senior Business Analyst (BA) to support business process analysis and do various levels of testing for implementation of a benefits calculator for eligible citizens of North Carolina. The solution will offer quick and efficient access to up-to-date, accurate benefits counseling resources and information for the citizens with disabilities in North Carolina. This senior Business Analyst role will work with the business, vendor, and other stakeholders to support the business process analysis. The BA will use N.C. Department of Information Technology Business Analysis Team tools and templates to document requirements. The project will be utilizing the agile methodology. Responsibilities Develop a strong understanding of the functions, uses and requirements for eligibility determination for different benefits and calculations. Identifying and documenting current and future state process workflows and data flows. Develop Visio documents that may include but are not limited to entity relationship diagrams, data dictionaries, or system context diagrams and storage in Orbus iServer365 with other documentation. Modify, document, and review business requirements, functional requirements and technical specifications needed for project documents. Execute change control on approved documents. Assist in performing functional and integrated testing. Prepare and maintain project documentation and artifacts including analysis, reports, and user documentation. Work with project manager, developers, vendors, and end-users to ensure application designs meet business requirements. Provide UAT support, including developing test case scenarios using DHHS methodology. Support required system go-live activities. Document gap analysis. Track delivery and review/approval progress of each deliverable in accordance with approved project plan. Attend PMO meetings, Vendor meetings and end-user meetings. Knowledge, Skills, and Abilities / Competencies Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications Gathering and documenting business and functional requirements suitable for procurement documentation Strong writing and communication skills Collaboration and relationship-building with their team members and clients Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication, and problem-solving skills. Ability to work with customers and vendors as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors Ability to act independently with sound business judgment and thrive in environment with diverse communication styles Ability to prepare and present oral and written documents clearly and concisely Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines Understanding of Software Development Lifecycle (SDLC) concepts and process Knowledge of and experience with IT Service Management best practices and principles Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint) Proficiency in Microsoft Visio and Orbus iServer 365 Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups Must have familiarity with agile methodology, tools, and frameworks, i.e. #J-18808-Ljbffr My3Tech