Customer Service Representative

Summary

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Join Ryerson as an Administrative Support Specialist. Where you'll become an integral part of our team. In this pivotal role, you will perform a variety of administrative and clerical tasks, ensuring the smooth operation of our office environment

Roles and Responsibilities

• Create, run, and troubleshoot reports and data sets, as well as maintain records/document management
• Maintain supply inventory, order office and operating supplies, and support the inventory life cycle.
• Schedule and assign administrative projects, and support various projects
• Assist with all shipping, receiving, and quality assurance data entry
• Assist with processing vendor invoices and supporting vendor customer accounts
• Maintain employee training logs and document procedures
• Assist in onboarding new employees in all HRIS
• Perform tasks such as filing, typing, copying, scanning, and handling mail.
• Coordinate facility planned events
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• High School Diploma or equivalent (GED) required
• 1 plus year of experience
• Experience with SAP, Ariba Spend Management and an HRIS preferred
• Strong MS Office skills (Word, Excel, Outlook)
• Exhibits polite and professional communication via phone, e-mail, and mail
• Strong organizational skills and ability to manage changing priorities

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.