Collector
MDMS Recruiting
The Collector is responsible for communicating consistently with the bank's customer base in delinquent status to discuss and resolve their accounts to the department/bank's satisfaction.
Responsibilities include but are not limited to:• Skip-trace to obtain information to locate customers and/or collateral through low-level investigation.
• This includes researching credit reports, Accurint, credit applications and internet sites as warranted.
• Trouble-shoot to resolve customer issues.
• Update customer information to maintain viable points of contact with our customers.
Required Skills:
• Strong verbal and written communication skills. Excellent telephone skills.
• Good typing and PC skills.
• Ability to prioritize and organize assignments.
• Basic knowledge of Microsoft Office applications (i.e. Word, Excel and Outlook).
• Basic math skills.
• Ability to handle multiple tasks simultaneously.
• Detail oriented.
Required Experience:
• High School Diploma or GED and a minimum of 3-5 years' experience in collections or call center environment.
Vacancy posted 3 days ago
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