CLERK TYPIST (Pay Grade 14) AFSCME Local 1607

Job Description

Distinguishing features of the class: An employee in this class performs routine office and clerical work which requires typing and data entry and reporting using a personal computer. Detailed instructions are given for new or difficult assignments and work is reviewed in process or upon completion for accuracy. The work requires limited judgment and as experience is gained, less detailed instructions will be given on routine matters that can be handled through prescribed procedures. A Clerk Typist may proofread the work of others for accuracy but does not exercise direct supervision except on occasion.

Examples of work: (Illustrative only)

• Prepares letters, memoranda, reports, legal notices, statistical tables, trial calendars, and other related materials;
• Proofreads final products for accuracy;
• Answers telephone, greets visitors, and directs callers and visitors to the proper person or office;
• Files correspondence, memoranda, reports, and other materials alphabetically, numerically, or by other predetermined classification;
• Maintains records as necessary;
• Maintains personnel, leave, and attendance records and prepares time entry reports;
• Operates various types of office machines;
• Sorts, stamps, records, files, and scans contracts and other legal documents;
• Prepares invoices from information furnished;
• Waits on counter, receiving payment or documents, issuing receipts, and answering questions;
• Screens documents for completeness and accuracy;
• Indexes, records, and scans documents and proceedings in accordance with prescribed procedures;
• Prepares legal documents;
• Researches legal records and furnishes information to attorneys and the general public;
• Clips newspaper articles and maintains files for them;
• Maintains files, indexes, and a library of work samples processed on equipment;
• Promotes an ongoing attitude of dedication to excellent public service and ensures that external and internal customers are provided with the highest quality of service;
• Operates a personal computer, and other related equipment in the course of the work.

Required knowledge, skills, and abilities:

• Knowledge of office terminology, procedures, equipment, business mathematics, and standard English;
• Proficient in using personal computers and office equipment with current software applications;
• Strong ability to understand and follow both oral and written instructions;
• Excellent verbal and written communication skills with a professional and courteous approach;
• Proven ability to establish and maintain positive working relationships while collaborating effectively with colleagues, customers, and the public.

Minimum qualifications:

• Possession of a high school diploma or GED including or supplemented by courses in computer keyboarding and/or software; or equivalent experience, education or training directly related to the required knowledge, skills and abilities.
• Must pass a county background check.

Preferred requirement:

Preference will be given for experience in Microsoft Office applications.

Physical requirements:

• Prolonged periods of sitting at a desk and working on a computer (up to 8 hours per day).
• Frequent use of hands and fingers to operate a computer keyboard, mouse, and other standard office equipment.
• Ability to view computer monitors and read printed materials for extended periods.
• Ability to communicate effectively in person, over the phone, and via virtual platforms.
• Occasional standing, walking, bending, or reaching within the office environment.
• Ability to lift and carry light items (typically up to 15 pounds), such as files, documents, or office supplies.
• Ability to maintain concentration and focus in a standard office setting.

Contact information:

Anisha Boucher Office of Human Resources View email address on click.appcast.io

New Castle County Government