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CRM & Retention Marketing Specialist

Full-time

Paired

Responsibilities
  • Own and manage all email marketing campaigns and flows in Klaviyo (welcome series, post-purchase, win-back, browse/cart abandonment, promotional)
  • Review, test, and update existing email templates to ensure they are working effectively and performing well
  • Maintain and optimize existing Klaviyo flows for performance and deliverability
  • Plan, build, and send SMS campaigns
  • Manage the subscription program through Recharge
  • Update PDPs and homepage content for new product launches
  • Segment audiences and personalize messaging for maximum engagement
  • Monitor and report on email/SMS performance metrics

Requirements

  • 2+ years of hands-on Klaviyo experience
  • Strong understanding of Klaviyo flows and flow architecture
  • Comfortable reviewing, troubleshooting, and updating existing email templates (design/copywriting from scratch not required, but a plus)
  • Experience with Recharge or a similar subscription management platform
  • SMS marketing experience
  • Familiarity with Shopify
  • Supplement/CPG industry experience is a strong plus
  • Data-driven, highly organized, and self-directed
  • Must be based in South America, or Europe and able to overlap with US business hours

Benefits

  • Competitive salary in US dollars
  • Fully remote role
Vacancy posted 6 days ago
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