Senior Channel Operations Partner

Please note: This is a on-site position, five days per week, Monday through Friday. Due to the on-site nature of the role, only candidates who currently reside in the Greater Boston area and can reliably commute to the office will be considered. Global technology company seeks Channel Partner/Reseller Support professional. The Senior Channel Operations Specialist oversees day-to-day partner operations, ensures compliance and certification integrity, and enables seamless sales and marketing execution across LATAM, APAC, and ANZ territories. We are seeking a highly confident Channel Operations professional who can effectively engage with internal account teams and external channel partners. This individual must be comfortable operating in high pressure environments, able to make sound decisions, and stand firmly behind those decisions. Strong judgment and executive level presence are essential for success in this role. Base salary in the $130-140K range plus annual bonus opportunity. Responsibilities: Manage global reseller operations, onboarding/offboarding, and contract administration for channel partners. Oversee certification and compliance programs ensuring all partners remain fully authorized and revenue-ready. Administer government pricing (GSA, Canadian Gov) and resolve revenue recognition issues. Optimize partner performance via data-driven reviews - identify, evolve, or retire non-productive accounts. Support complex global deals, ensuring seamless CRM (SFDC/NetSuite) routing, partner alignment, and deal registration accuracy. Maintain and expand the Partner Relationship Management (PRM) system to support growth and compliance. Be the voice and advocate for the reseller community, enhancing collaboration across sales, marketing, and operations. Qualifications: Bachelor's degree and 5+ years in reseller/channel operations; 2+ years leading partner management. Proven experience in channel partner contracting, onboarding, training, terminations, bid support, and supply chain support. Proven success in a global technology environment a must. Strong business acumen, communication, and executive presence. Skilled at managing complexity, driving compliance, and building trusted channel relationships. #J-18808-Ljbffr Charles River Search