Houseperson

Housekeeping Houseperson

The Housekeeping Houseperson (day or night shift) is responsible for cleaning and maintaining various public areas inside the hotel and outside of the hotel, delivering amenities and requested items to guests, cleaning guest rooms when specially requested by guests, helping with laundry, monitoring indoor corridors of hotel, monitoring outside premises, and to verbally warn guests if there are any complaints (ie: noise complaints, etc).

Responsibilities

• Approaches all encounters with guests and employees in a friendly, service-oriented manner.
• Complies with company, hotel, and brand standards which encourage a safe and efficient hotel operation.
• Completes all stocking and organizational duties, including but not limited to, stocking guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Carries a communication device (pager, radio, etc.) and responds to all calls.
• Delivers guest requests i.e. extra towels, amenities, etc. to guests in guest rooms.
• Removes any trash and/or debris from corridors, public areas, parking lot, pool area, etc.
• Keeps all rooms, closets, hallways, and public areas and clean, neat and vacuumed; including pool area and public restrooms.

Qualifications

• 1-2 years related work experience
• Ability to stand and walk for 8 hours in a day. Ability to lift push pull up to 50lbs,
• Must be able to follow verbal directions, and complete assigned tasks on schedule.

Benefits/Perks

• Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
• We offer an excellent travel discount program.
• Opportunity to grow, we promote from within

Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We are a growing hotel ownership/management company that has an outstanding reputation for quality products and services. We are a privately owned family run business and treat our associates like family.

Credit for our success goes to every one of our Associates. Every job here is important, and we depend on each other to help achieve our professional and personal goals. We are looking for individuals that thrive in a fast paced environment, enjoy being at the service of others, and who do the right thing.