Automotive Service Advisor

Automotive Service Advisor The Automotive Service Advisor at Smithtown Volkswagen plays a crucial role in maintaining customer satisfaction by providing exceptional service and advice on vehicle maintenance and repair. This position requires a strong understanding of automotive systems, excellent communication skills, and a customer-focused approach. Responsibilities Greet customers and assess their vehicle maintenance needs Provide detailed explanations of the recommended repairs and services Schedule service appointments and follow up with customers on the status of their vehicles Communicate effectively with the service team to ensure timely completion of repairs Upsell additional services and products as needed Maintain accurate records of service history and customer interactions Requirements Previous experience in automotive service advising or a related field Strong knowledge of automotive systems and maintenance procedures Excellent communication and customer service skills Ability to work in a fast-paced environment and handle multiple tasks simultaneously Proficiency in using computer software for scheduling and record-keeping Benefits Available: Competitive compensation ranging from $75,000.00 to $110,000.00 per year Weekly payment schedule Health, Dental and Vision insurance benefits- 401K and Life Insurance Paid vacation and sick leave Opportunities for career advancement and professional development- Employee Discounts Smithtown Volkswagen is a leading Family owned automotive dealership located in St. James, NY. We pride ourselves on delivering top-notch customer service and providing high-quality vehicles and maintenance services to our clients. Join our team and become part of a dynamic and rewarding work environment.