Rental Coordinator

Overview We are seeking a dedicated and organized Rental Coordinator to join our team in Phoenix, AZ. In this role, you'll ensure smooth day-to-day rental operations, deliver exceptional customer service, and build strong client relationships. If you're detail-oriented, thrive in a fast-paced environment, and enjoy helping others, we'd love to hear from you! Rental Coordinator — Phoenix, AZ Overview We are seeking a dedicated and organized Rental Coordinator to join our team in Phoenix, AZ. In this role, you'll ensure smooth day-to-day rental operations, deliver exceptional customer service, and build strong client relationships. If you're detail-oriented, thrive in a fast-paced environment, and enjoy helping others, we'd love to hear from you! Responsibilities Act as the front-line contact for customers by phone and walk-in, providing a warm greeting and professional service Manage rental inquiries and bookings, quoting rates and resolving requests in a single call whenever possible Serve as a product expert and consultant, understanding customer equipment needs and recommending solutions Coordinate rental logistics, including scheduling, delivery, and pickup of equipment Maintain accurate records of rental agreements, inventory, and client communications Manage rental equipment guidelines and policies Inspect equipment before and after rentals to confirm good working condition Conduct regular inventory checks and track equipment usage, scheduling routine maintenance as needed Address customer inquiries and resolve issues related to the rental process Collaborate with team members to optimize rental processes and improve client satisfaction Support marketing efforts to promote rental services and attract new clients Qualifications High school diploma or GED required; associate's or bachelor's degree a plus Proven experience in customer service or rental coordination Strong organizational skills with the ability to manage multiple tasks simultaneously Excellent verbal and written communication skills Proficient in Microsoft Office Suite and rental management software Ability to work independently and as part of a team Positive, adaptable attitude with a willingness to learn Benefits Health, Vision, and Dental Insurance 401(k) with matching Life and Disability Insurance Paid Time Off, Sick Leave, and Holidays You Should Be Proficient In Retail Sales Customer Service Equipment/Parts Counter Sales Basic Computer Skills #J-18808-Ljbffr Naumann Hobbs Material Handling, Inc.