Administrative Assistant I

Job SummaryPerforms a wide variety of office support functions and applies detailed program knowledge in developing and/or maintaining program records systems and/or in collecting information. Incumbent will prepare reports and serve as a liaison between management, other organizational units, and external customers.The location of this position is at the Eastern Idaho Workforce Training Offices at 101 Technology Drive, Idaho Falls, ID 83401.What We OfferAt the College of Eastern Idaho, we're dedicated to providing open access to affordable, high-quality education that meets the needs of our students, regional employers, and the community. To support our dedicated faculty and staff, we offer a comprehensive benefits package for qualifying employees:Affordable Health Plans: With three medical plan options, you can select healthcare coverage that best meets your needs.Supporting Work-Life Balance: Earn sick leave with no accrual limit starting day one. Staff accrue vacation leave starting at 15 days a year with a tiered system (Faculty excluded from vacation leave).Retirement Savings: Faculty and exempt staff are enrolled in the Fidelity 401 (a)plan. Non-exempt or vested employees are enrolled in the PERSI base plan. View contribution rates here.Life Insurance: no-cost coverage for you and your dependents with the option to add more.Educational Savings: Significant tuition fee discounts for qualifying employees and their dependents.Exclusive Discounts: Enjoy local discounts on cell plans, movie tickets, gyms, and more.We value your contributions and are committed to your well-being and success. Visit our Benefits Guide for more information.Typical Job FunctionsAnswer WTCE phone lines, as well as greet walk in customers and provide excellent service to both internal and external customersRespond to inquiries, and explain department services, policies, and proceduresCompose letters, correspondence, meeting minutes and memosCompile and analyze information from a variety of sources to prepare reportsUtilize word processing equipment and/or computers to create, process, and maintain a variety of documents and administrative recordsCoordinates as assigned the scheduling of meetings, special events, tours, conferences and course schedules are accurate.Act as a liaison between the organizational unit and external customersResponsible for financial record keeping including monitoring budgets, preparing financial transactions and collect payment information from customersUpdate and design the program website, course schedule(s), and other advertising needsMaintain communication with and assist instructors, WTCE program managers and coordinators as neededPerform data entry in various systems used by the CollegeProvide general office and operations supportMaintain a positive, helpful, constructive attitude and work relationship with the supervisor, college staff, students, and the communityAssist in the research and implementation of various division projectsCollaborate in a positive manner with supervisor, college staff, students, and the communityCoordinate routine and non-routine administrative and clerical activities for WTCE under the Director's directionAssist Director(s) of WTCE in day-to-day operationsAssist the Executive Director in organizing "coordination and strategic planning" meetingsPerform miscellaneous job-related duties as assignedFlex schedule to accommodate events, as requestedPerform other job-related duties as assignedMinimum QualificationsHigh proficiency in computer software such as Microsoft Excel, Word, and OutlookExtensive working knowledge of computerized record-keeping systems, compilation of data and report formatting, and drafting and reviewing documents from others for accuracy and complianceExcellent organizational skillsAbility to communicate clearly both in writing and verballyAbility to interpret and explain policies and proceduresAbility to work in a fast-paced and potentially stressful work environmentStrong customer service skillsIncumbent must reside in Idaho (Currently CEI doesn't sponsor H-1B Visas)Additional Desired QualificationsExperience working in an administrative assistant or business office roleExperience working in Higher Education settingBilingual (Spanish)Physical Demands and Work Environment:Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.On-site work is essential and regular predictable attendance is required. Employees may be required to work at occasional events and handle tasks outside of regular working hours.Background Investigations:Employment at College of Eastern Idaho will be contingent upon the successful completion of a criminal background investigation and may require a credit and/or motor vehicle background investigation depending on the position. Please refer to Policy 225: Background ChecksEOE/ADA - Hiring is done without regard to race, color, religion, national origin, sex, age, or disability. In addition, preference may be given to qualified veterans under state and federal laws and regulations.Link to Annual Security Report for CEI: