Marketing Analyst/Manager T3

Transaction Services Analyst/SpecialistJob Overview: As a Transaction Services Analyst/Specialist, you will oversee and process purchase orders (POs) for the Marketing team within the Strategy & Operations area. You will provide expert guidance on SAP purchasing policies and internal procedures, supporting the team with PO enablement, case reviews, and delivering high-quality assistance through the Marketing Services Request Center (MSRC). A strong understanding of SAP systems (Ariba, ISP, CRM, SAC) and exceptional customer service skills are essential.Key Responsibilities:Process Purchasing Requests: Efficiently manage spend requests, including the creation of shopping carts, maintenance of tracking codes (e.g., WBS Elements), and handling similar purchasing tasks based on business requirements.Cross-Functional Collaboration: Partner with key teams such as Marketing Execution, Procurement, Compliance, Data Protection, Vendor Management, Finance, and others to ensure alignment and smooth operations.Request Tracking & Communication: Proactively monitor and communicate the status of requests to stakeholders, ensuring timely and high-quality service delivery.Policy & Process Compliance: Adhere to established processes and internal policies, ensuring all tasks are completed accurately and in compliance with company standards.Continuous Improvement: Contribute to ongoing optimization efforts by improving operational processes, tools, and data quality; support the development of new procedures that increase efficiency and effectiveness.MSRC Platform Support: Provide guidance on purchasing processes and handle Purchase Order requests for the Marketing team within the Strategy & Operations function via the MSRC platform.Dashboard Monitoring: Monitor the MSRC dashboard to ensure requests are processed in a timely manner; reassign or escalate Help Requests as appropriate.Ad-Hoc Support: Respond to urgent purchasing needs quickly and accurately, adapting to shifting priorities.Issue Resolution: Collaborate with cross-functional stakeholders (e.g., GPO, Controlling, OEC, Marketing) to resolve purchasing-related issues efficiently.Requirements:Minimum of 3-5 years of experience in purchasing or operations roles within the IT or tech industry.Degree in Business Administration, Marketing, Operations, or a related field.Fluent in English (written and spoken); additional languages are a plus.Strong communication skills with a high attention to detail.Excellent analytical and problem-solving skills.Ability to thrive in fast-paced, multicultural environments and collaborate effectively across teams.Proficiency in SAP tools and platforms, including Ariba, ISP, SAC Planning, CRM, and MSRC.Work Environment:Hybrid (Two days remote work) Location: US (Local SAP Office)