Tier II Product Support Specialist: Client-Focused Tech
rethink.financial
Rethink in Austin, Texas, is looking for a Product Support Specialist (Tier II) to provide exceptional support to clients in the Commercial Real Estate sector. This role requires a client-centric individual who can efficiently manage escalated support cases while maintaining a high CSAT score. Ideal candidates will have excellent communication skills, a strong desire to adapt and thrive in a fast-paced environment, and a service-oriented mindset. The position offers a collaborative culture with competitive benefits. #J-18808-Ljbffr rethink.financial
- ...driven decisions, Rethink supports our customers as they... ...Salesforce.com, our flagship product, Rethink , has become the... ...be a part of the next tech start-up phenomenon. Job... ...Description The Product Support Specialist (Tier II) at Rethink is a client-facing, technical, and...SuggestedCasual workLive inWork at office
- ...Operations Support Specialist II Project Coordinator Leander, Texas Direct Hire... .... Detail-oriented with a focus on accuracy. Ability to adapt... ...Office and Google Workspace products to streamline project documentation... ...teams, stakeholders, and clients in a positive and...Suggested
$50k - $65k
...We are hiring a motivated and resourceful Product Support Specialist to deliver exceptional client and technical support across a suite of CRM, AI, and marketing platform solutions designed for marketing and sales teams. This role combines CRM automation expertise with...SuggestedFull timeFlexible hours- Modalways is seeking an Inbound Call Center Agent in Austin, Texas. This full-time position focuses on supporting clients through excellent inbound communication and coordination with internal teams. Responsibilities include answering calls, documenting inquiries, and ensuring...SuggestedFull time
- US Tech Solutions is seeking a Bilingual Contact Center Specialist in Austin, Texas, to support Medicaid providers and clients. The role focuses on delivering exceptional customer service in a fast-... ...healthcare services and meet key productivity metrics. #J-18808-Ljbffr US...Suggested
$55k - $151.47k
...At PwC, our people in software and product innovation focus on developing cutting-edge software solutions... ...to meet the evolving needs of clients. These individuals combine technical experience... ..., sales, and other key business support activities. Focused on relationships...- About the job Virtual Travel Support - Work From Home We are looking for a Virtual Travel Support professional to assist clients with their travel needs in a fully remote, work-from... ...for advancement within a travel-focused organization Access to travel-related perks...Remote jobWork from home
$104.4k - $160.5k
Aprio is seeking an IT Product Owner to drive AI-enabled... ...firm as it becomes a tech-enabled accounting and... ...into Aprio's platforms. Support responsible AI... ...privacy, data residency, and client confidentiality considerations... ...to grow with a future‑focused, innovative firm....Full timeContract workLocal areaRemote workFlexible hours$55k - $65k
...range $55,000.00/yr - $65,000.00/yr IT Support Specialist (Tier 1.5) | Launch Your MSP Career Ready to... ...(Tier 1.5) , you’ll be embedded with clients across the Dallas-Fort Worth area, delivering... ...is it. What You’ll Do Be the go-to tech at client sites 3-4 days a week—...Full timeWork at officeFlexible hours3 days per week1 day per week- The Texas Military Department in Austin, Texas, seeks an IT support professional to manage infrastructure, enforce security, and provide customer assistance. Ideal candidates have a strong background in systems support and experience with Microsoft Office. A valid driving...Remote jobWork at office
$86.88k - $130.32k
...Position Summary The Immigration Client Support Specialist role is an exciting opportunity to... ...collaborative, challenging, and growth-focused work environment with innovative technology... ...performance metrics are met for productivity and quality of work. Work overseen...Permanent employmentTemporary workWork at officeRemote workFlexible hours- ...Client Support Specialist - Greater Austin, TX Area (REMOTE) page is loaded## Client Support Specialist... ..., team oriented environment that is focused on enhancing relationships with our high... ...inquires which may include providing product and service level guidance, processing...Work at officeRemote work
- ...Role at MicroVentures: You will provide an exceptional client experience to our investors through chat, email, and... ...Now licensed, you will learn the role of an Investor Support Specialist through the tier 2 of our training program Weekly coaching which consists...Immediate start
- ...Description Job Description Role: Technology Support Specialist Location : Austin, TX - fully onsite... ...(s): who may be working on-site, at a client engagement or off-site •... ...solutions supporting value capture and digital product delivery needs for organizations around...Contract workRemote workRelocation
- ...Austin is seeking a motivated Customer Service Representative to support client communication and service operations. The role involves... ..., and opportunities for professional development and career growth within a technology-focused company. #J-18808-Ljbffr Modalways
$85k - $95k
...is seeking a skilled and customer-focused Computer Support Specialist to join our team. This is an exciting... ...word processing, email, and other productivity tools. The ideal candidate possesses... ...Specialist will: Provide Tier II/III technical support to end users...Full timeWork at officeRemote workRelocationFlexible hours- Compensation Support Specialist Kestra Financial is a wealth management platform dedicated to empowering... ...businesses and deliver exceptional client service. We combine advanced business... ..., efficiency, and support. Our advisor‑focused culture is built on innovation and...
- ...title subsidiaries. Please visit our website at for more information. D.R. Horton, Inc. is currently looking for a System Support Specialist II . The right candidate, with some supervision, acts as a key contact for the user community to provide mortgage and title front...Immediate startMonday to FridayShift workRotating shift
- ...cloud‑based solutions connect client management, practice management... ...With over 40 years in legal tech and a team of CPAs, former lawyers... ...work - so our customers can focus on what matters most: serving... ...clients. Job Overview The Office Support Associate supports the Austin...Temporary workPart timeFor contractorsSummer workWork at officeImmediate startFlexible hoursShift workDay shiftWeekday work
- A technology support company in Austin, TX is seeking a Helpdesk Support Specialist to provide first-level technical support to end users. This role involves diagnosing and resolving hardware, software, and network issues, serving as the primary contact for IT support...
- Client: Fortune 5 Company Title: Support Specialist II Location: Austin, TX (Hybrid - 3 Days Onsite) Contract: W2; 12-month contract This role focuses on serving as the primary escalation point for complex... ...to drive process and product improvements, including collaborating...Contract work
- integratedliving Australia Ltd is seeking a Peer Specialist in Austin, Texas, to assist clients affected by mental and physical health issues. This role involves providing person-centered and trauma-informed care, modeling recovery through shared experiences, and collaborating...
- ...outbound touchpoints, support custom and project-based... ...inquiries, purchase calls, and product questions related to... ...sales. Support trade clients, interior designers,... ...you’ll build a modern tech stack that sets you apart... ...with leadership focused on your experience, product...Local area
$45k - $55k
...Description The Helpdesk Support Specialist provides first-level... ...growth path into Tier 2, Tier 3, or systems... ...(Windows, macOS) and productivity tools (Microsoft 365,... ...Competencies Customer-focused mindset Strong... ...services. We become the client’s IT Department....$85k - $112.5k
...WHAT YOU’LL DO The Support Engagement Lead is... ..., while the CSM focuses on the strategic relationship and product adoption. Own and... ...partners in the customer tech stack.... ...seamlessly transition clients from onboarding to... ...communicator and top-tier problem solver! You...Full timeContract workWork at officeFlexible hours$25 per hour
Job Title: Product Specialist Compensation: $25 per hour Location: Austin... ...and achieve success together, focused on the tomorrows for all.... ...operate at the intersection of client relations, financial data... ...Subscriber Communications & Support Support subscribers at an escalated...Hourly payFull timeWork at officeLocal areaMonday to Friday- ...personal growth. Member-Centric Focus: At the heart of what we do is... ...after training What You'll Do as a Product Specialist In the Product Specialist role, you will support the ongoing enhancement,... ...are positioned to provide a top-tier member experience. Duties and Responsibilities...16 hoursMonday to Friday
- ...Austin, Texas, is seeking a Product Specialist to enhance product strategy,... ...collaborate cross-functionally, and support operations. In this role, you... ...team members to ensure a top-tier member experience while... ...along with a strong community focus. A growth mindset and effective...
- Hart InterCivic in Austin, Texas, is seeking a Customer Support Center Consultant Level 1 to provide Tiers 1-2 support for its products. In this role, you will help troubleshoot customer issues and ensure election operations run smoothly. As a vital member of the team,...
$45k - $121k
A leading tech company in Austin is seeking a skilled Technical Support Specialist to diagnose client issues and provide IT assistance. Candidates should have 3-5 years in technical support with expertise in ServiceNow and networking knowledge. The role offers a competitive...
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