Helpdesk Support Specialist — Path to Tier 3 & Systems Eng
WizeHire, Inc
A technology support company in Austin, TX is seeking a Helpdesk Support Specialist to provide first-level technical support to end users. This role involves diagnosing and resolving hardware, software, and network issues, serving as the primary contact for IT support requests. Competitive compensation and benefits such as medical, dental, and vision coverage, along with paid time off and a clear career growth path are offered. This position is not remote or hybrid. #J-18808-Ljbffr WizeHire, Inc
- The Helpdesk Support Specialist provides first-level technical support to end users by diagnosing, troubleshooting, and resolving... ...Training and certification opportunities Clear career growth path into Tier 2, Tier 3, or systems engineering roles #J-18808-Ljbffr WizeHireSuggested
$55k - $65k
...range $55,000.00/yr - $65,000.00/yr IT Support Specialist (Tier 1.5) | Launch Your MSP Career Ready to... ...people skills. If you’ve been stuck in a helpdesk-only role and want to step up into... ...ll Do Be the go-to tech at client sites 3-4 days a week—solving issues face-to-face...SuggestedFull timeWork at officeFlexible hours3 days per week1 day per week- ...information. D.R. Horton, Inc. is currently looking for a System Support Specialist II . The right candidate, with some supervision, acts as a key... ...operation M-F 7:00am-7:00pm Central, and Saturday 10:00am-3:00pm Central. Work an 8‑hour shift Monday - Friday with team...SuggestedImmediate startMonday to FridayShift workRotating shift
$45k - $55k
...Job Description Job Description The Helpdesk Support Specialist provides first-level technical support to end users by diagnosing... ...certification opportunities Clear career growth path into Tier 2, Tier 3, or systems engineering roles Compensation: $45,000 - $55,00...Suggested- ...Title: Computer Support Specialist - Intermediate Location: Austin... ...tools and ticketing systems. Site visits and... ...impacting users, working with Tier II/III support.... ...unresolved issues. Handle Helpdesk calls, record work orders... ...: High school/GED 3+ years of PC maintenance...SuggestedFull timeContract workRemote work
- ...trafficking, helps victims of crime, protects our constituents, and runs the most effective Child Support Enforcement program. Performs highly complex (senior level) computer systems support work in a help desk setting for the Office of the Attorney General (OAG) Child...Work at office
- ...enabling data-driven decisions, Rethink supports our customers as they help companies... ...phenomenon. Job Description The Product Support Specialist (Tier II) at Rethink is a client-facing,... ...meetings and online support ticket system Supply product information, troubleshoot...Casual workLive inWork at office
- IT Support Specialist - Austin (5 days onsite) Temporary (could be 1 to 3 month Contract) Position Summary The IT Support Specialist... ...technical assistance and system support to internal users, ensuring... ...Support & Troubleshooting Provide Tier 1 and Tier 2 technical support...Contract workTemporary workWork at officeRemote work
- ...Description Description: United Way for Greater Austin IT Systems Support Specialist Department: Systems and Operations Regular, Full-time,... ...for new and existing initiatives. Provide general IT helpdesk support functions both onsite and offsite. Configuration...Full timeFlexible hours
$35 per hour
The University of Texas is seeking a Temporary Systems Maintenance Specialist to provide part-time technical support and maintain existing WordPress systems. This role focuses on ensuring operational continuity while documenting systems for future use. Applicants should...Hourly payTemporary workPart time- A state legal agency in Texas is seeking a Senior IT Support Specialist to provide complex technical assistance in a help desk setting. The ideal candidate will demonstrate excellent customer service skills while assisting users with IT-related problems. This role encompasses...
- Rethink in Austin, Texas, is looking for a Product Support Specialist (Tier II) to provide exceptional support to clients in the Commercial Real Estate sector. This role requires a client-centric individual who can efficiently manage escalated support cases while maintaining...
- ...our clients face and to improve the systems and processes MicroVentures uses. Qualities... ...will learn the role of an Investor Support Specialist through the tier 2 of our training program Weekly... ...What Your First Year Looks Like - Phase 3 Ongoing training and coaching to...Immediate start
- ...Job Description Job Description Role: Technology Support Specialist Location : Austin, TX - fully onsite Hours: 9 AM - 6 PM CST... ...and resolve connectivity issues for MTRs and ensure that the system is properly connected to the internal network. Ability to troubleshoot...Contract workRemote workRelocation
$20 - $24 per hour
...HireArt is helping our client find reliable Support Specialists to join its team to ensure the smooth... ...driver’s license held for at least 3 years. Skilled at driving various vehicle... ...of vehicle technical aspects and control systems. Experience working with autonomous vehicles...Hourly payOngoing contractFull timeTemporary workLocal areaVisa sponsorshipFlexible hoursShift workDay shiftAfternoon shift- ...experienced and detail-oriented Customer Support Specialist to join our Employer Servicing team. In... ...benefits platform and the complex technical systems that power it. You'll work directly with... ...Background we're looking for ~3+ years in customer-facing operations or...
- ...employer side of a benefits platform and supports customers through more technical, data-driven... ...issues by working through data, system behavior, and internal tools Partner with... ...workflows Background We're Looking For ~3+ years supporting a complex platform (...
$50k - $65k
...hiring a motivated and resourceful Product Support Specialist to deliver exceptional client and... ...clients to troubleshoot issues, configure systems, and ensure their platforms are set up for... ...FAQs, and support guides. Qualifications 1–3 years of experience in CRM platform...Full timeFlexible hours$135k
...Posting Title: Director of Campus Support Services & Service Delivery... ...and holidays Teachers Retirement System of Texas (a defined benefit... ...and executive oversight for all Tier 1 and Tier 2 campus support operations... ...area, including at least 3 years in a leadership or management...Full timeWork at officeImmediate startRemote workMonday to FridayFlexible hoursShift workNight shift- ...Austin, TX is looking for a part-time Peer Support Specialist to join our Peer Services team to assist... ...offered for this position will be 3:30pm-8:30pm four days per week, with rotating... ...have experienced chronic homelessness, systems involvement, mental health challenges,...Bi-weekly payPart timeWork at officeImmediate start
$80k - $90k
...others. As a Senior Compliance Specialist, you are the highest‑level... ...also responsibly leverage AI‑supported tools to enhance case analysis... ...to identify emerging trends, systemic risks, or member pain points,... ...You Typically requires 3-5 years of experience, though...$22.75 per hour
Peer Support Specialist (Community-Based) - Full Time Requisition Number : PEERS002189 Full-Time... ...schedule offered for this position will be 3:30 pm-8:30 pm four days per week, with... ...have experienced chronic homelessness, systems involvement, mental health challenges, substance...Bi-weekly payHourly payFull timeWork at office$56k - $72k
Overview Orrick currently has an excellent opportunity for a Support Specialist III in the Austin, TX office. Are you a creative, high-... ...customer service to attorneys and staff on all Firm computer systems. Additionally, the specialist may be asked to work on special...Temporary workWork at officeRemote workFlexible hours- Client: Fortune 5 Company Title: Support Specialist II Location: Austin, TX (Hybrid - 3 Days Onsite) Contract: W2; 12-month contract This role focuses on... ...to the training and calibration of AI‑led support systems by performing case labeling and annotation activities...Contract work
$21.66 per hour
...residential treatment program to help support stabilization and continuity... ...episode. As a Peer Support Specialist (PSS) you will serve clients... ...refine the service delivery system to support clients’ success, offering... ...pay: Second Shift: $3.25 per hour. Third Shift: $7...Hourly payFull timeContract workTemporary workMonday to FridayFlexible hoursShift workWeekend workAfternoon shift- ...States | Posted on 03/16/2026 The CRM Support Specialist provides day-to-day support for the organization... ...Customer Relationship Management (CRM) system (Zoho). This position focuses on... ...external vendors when needed. Requirements 1-3+ years of experience supporting or...
- Tech Support Specialist - Video Telematics EYERIDE empowers fleets by combining live video and telematics... ...step-by-step solutions Ensure top-tier customer service and technical... ...skills Passion for technology and vehicle systems Ability to work overnight shifts on occasion...Full timeNight shift
- ...FSP is hiring multiple Clinical Supply Support Specialist Services. The position will be office based... ...documentation updates Initiate non-system generated shipments Monitor and track comparator... ...EDL, IRR and StiL reviews every 3 months for all studies Manage all TMF documentation...Work experience placementInternshipWork at office
- ***This is a fully onsite opportunity supporting the Austin, Texas location*** Position Responsibilities... ...by using IT Service Center ticketing system Other projects or duties as assigned... ...Diploma/General Education Degree with 3 plus years of specific experience Preferred...Work at officeLocal area
- Accruent in Austin, TX is seeking a Customer Support Manager-Tier 2 to lead a team of technical support engineers. You will be responsible for resolving complex customer issues and ensuring high performance among team members. The ideal candidate will have over 5 years...Remote job
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