Helpdesk Support Specialist — Path to Tier 3 & Systems Eng
WizeHire, Inc
A technology support company in Austin, TX is seeking a Helpdesk Support Specialist to provide first-level technical support to end users. This role involves diagnosing and resolving hardware, software, and network issues, serving as the primary contact for IT support requests. Competitive compensation and benefits such as medical, dental, and vision coverage, along with paid time off and a clear career growth path are offered. This position is not remote or hybrid. #J-18808-Ljbffr WizeHire, Inc
$45k - $55k
...Job Description Job Description The Helpdesk Support Specialist provides first-level technical support to end users by diagnosing... ...certification opportunities Clear career growth path into Tier 2, Tier 3, or systems engineering roles Compensation: $45,000 - $55,00...Suggested- The Helpdesk Support Specialist provides first-level technical support to end users by diagnosing, troubleshooting, and resolving... ...Training and certification opportunities Clear career growth path into Tier 2, Tier 3, or systems engineering roles #J-18808-Ljbffr WizeHireSuggested
$55k - $65k
...range $55,000.00/yr - $65,000.00/yr IT Support Specialist (Tier 1.5) | Launch Your MSP Career Ready to... ...people skills. If you’ve been stuck in a helpdesk-only role and want to step up into... ...ll Do Be the go-to tech at client sites 3-4 days a week—solving issues face-to-face...SuggestedFull timeWork at officeFlexible hours3 days per week1 day per week- ...Round Rock, TX is seeking a Help Desk professional to provide Tier 1 and Tier 2 support in a fast-paced center. You will analyze and resolve... ...and equipment issues, and educate customers on using their systems. You will configure client equipment remotely when needed,...SuggestedRemote job
- SES Corporation in Austin is seeking a Tier 2 Help Desk Specialist to provide advanced technical support for escalated incidents, focusing on endpoint management, identity... ...collaboration platforms. You will work with Tier 3 engineers, ensure SLA compliance, and mentor Tier...SuggestedFor contractors
- ...Title: Computer Support Specialist - Intermediate Location: Austin... ...tools and ticketing systems. Site visits and... ...impacting users, working with Tier II/III support.... ...unresolved issues. Handle Helpdesk calls, record work orders... ...: High school/GED 3+ years of PC maintenance...Full timeContract workRemote work
- ...trafficking, helps victims of crime, protects our constituents, and runs the most effective Child Support Enforcement program. Performs highly complex (senior level) computer systems support work in a help desk setting for the Office of the Attorney General (OAG) Child...Work at office
- ...experiences? As our L2 IT Support Specialist , you will be the... ...our technology support system. This is a high-impact,... ...the primary expert for Tier 2 technical escalations... ...Proven Experience: 2–3 years of success in an IT support or helpdesk role, ideally within a...Full timeWork at officeRemote work
- ...enabling data-driven decisions, Rethink supports our customers as they help companies... ...phenomenon. Job Description The Product Support Specialist (Tier II) at Rethink is a client-facing,... ...meetings and online support ticket system Supply product information, troubleshoot...Casual workLive inWork at office
- IT Support Specialist - Austin (5 days onsite) Temporary (could be 1 to 3 month Contract) Position Summary The IT Support Specialist... ...technical assistance and system support to internal users, ensuring... ...Support & Troubleshooting Provide Tier 1 and Tier 2 technical support...Contract workTemporary workWork at officeRemote work
$20 - $24 per hour
...autonomous vehicles! We're looking for Support Specialists to help keep a next‑generation autonomous... ..., working with Linux/Unix systems, collaborating with engineers, and being... ...detail Valid driver's license with at least 3 years of driving experience Comfortable...Hourly payFull timeContract workRemote workMonday to FridayShift workDay shift- Job Description Communication is the pulse of Army National Guard units, and it’s up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn’t miss a beat. Job Description Communication is the pulse of Army National Guard...Part timeLocal areaWeekend work
- ...Austin, TX (on-site)|Full-time Reports to: Systems Administrator / Technical Operations... ...curious, detail-oriented Studio Technology Support Specialist to help support the systems,... ...towards Medical/Dental/Vision Insurance 3% non‑elective contribution towards 401k...Full timeWork at officeImmediate startRemote work
$67k - $87k
...communities. By joining our supportive community, you will... ...(MIM) Support Specialist within the VA End Point... ...team, you will work with system owners, application development... ...Available Tues - Sat 3:00 PM - 11:30 PM ET (1... ...and business career paths, all while supporting our...Contract workLocal areaShift workAfternoon shift$50k
Job Posting Title: Desktop Support Specialist, School of Law Hiring Department... ...Teachers Retirement System of Texas (a defined benefit retirement... ...Responsibilities Provides Tier 1 and Tier 2 desktop support,... ...Required Materials Resume/CV 3 work references with their...For contractorsWork at officeImmediate startFlexible hours- Teacher Retirement System of Texas in Austin, TX is seeking a Desktop Support Associate to provide first-level IT helpdesk support and desk-side assistance. On-site role requiring a 1-year IT support background and a valid high school diploma or GED. The position involves...
- Flash is seeking a Service Desk Specialist to enhance customer service... ...issues. This hybrid role requires 3 days in the Austin office... ...documentation within their Freshdesk system. The ideal candidate will... ...skills, a client-facing support background, and an ability to...Work at office
$66k - $91k
...groups and task forces receive the support and information necessary to... ...load. As the independent system operator for the region, ERCOT... ...each student's desired career path. Eligible candidates should be... ...degree program maintaining a GPA of 3.0 or higher. The ERCOT Engineer...Full timeContract workTemporary workWork experience placementInternshipLocal areaFlexible hours- A state legal agency in Texas is seeking a Senior IT Support Specialist to provide complex technical assistance in a help desk setting. The ideal candidate will demonstrate excellent customer service skills while assisting users with IT-related problems. This role encompasses...
- Texas Medical Association in Austin, TX is seeking a Technology Support Specialist to provide frontline end-user support for Windows and macOS devices and audiovisual systems used in meetings and events. You will handle tickets, installations, configurations, and hardware...
$67.9k - $132.5k
...users receive timely, high-quality support for incidents and service... ...issues, coordinating with higher-tier support and other IT teams and... ...operations, including at least 3 years of leadership experience... ...experience with incident tracking systems and ITIL-aligned processes. ~...Contract workWork at officeShift work$50k - $55k
Help Desk Support Level I - Onsite (Cedar Park, TX) Pay: $50,000 - $55,000 annually Express... ...clients across the U.S. Respond to helpdesk tickets, diagnose, and resolve issues promptly... ...hardware, software, network, and systems-related issues. Escalate complex problems...Full timeWork at officeRemote work- ...delivery organization to support enterprise customers and... ...escalation point for Tier-1 healthcare clients, driving... ...protocols, escalation paths, and support SLAs. Drive... ...or AI/ML platforms. 3-5 years in a lead or senior... ...across distributed systems. Understanding of AI/ML...Full time
- Rethink in Austin, Texas, is looking for a Product Support Specialist (Tier II) to provide exceptional support to clients in the Commercial Real Estate sector. This role requires a client-centric individual who can efficiently manage escalated support cases while maintaining...
- ...apparel brands with the top tier of retail talent, on-demand.... ...re looking for an Operations Support Specialist to support Reflex in our mission... ...personalized, fast, and easy path to resolution across multiple... ...tools (e.g., ticketing systems, live chat, Slack) Weekend...Hourly payFull timeWork experience placementWork at officeWeekend work
- Last Energy is seeking a Helpdesk Technician to support day-to-day IT needs at a fast-growing, DOE-regulated nuclear startup. You’ll handle user... ...helpdesk tasks and may involve duties usually handled by Systems Administrators or Security Analysts as the company scales...
$75k - $80k
Position: Information Technology Systems Support Specialist II Duration: FTE Work Location: Austin, TX - onsite 5 days per week Pay: $75,000-80,... ...management standards. Qualifications Bachelor’s degree and 3+ years of relevant IT support experience, or equivalent...Remote work- ...position will maintain company IT infrastructure, support end users, and assist with MES and manufacturing-related systems. At this stage, strong IT operation and support... ...in IT infrastructure support, helpdesk, system administration, or a similar IT operations...
- ...enhance future client interactions. 3) Work with your team to solve... ...our clients face and to improve the systems and processes MicroVentures uses.... ...you will learn the role of an Investor Support Specialist through the tier 2 of our training program Weekly coaching...Immediate start
- The HT Group is seeking an IT Support Specialist for Austin, Northwest Austin, on-site five days a week. The role provides Tier 1/2 support for hardware, software, and internal applications... ...and familiarity with Microsoft Office and ticketing systems. #J-18808-Ljbffr The HT GroupContract workWork at office
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