Customer Service Representative
NerdsToGo Inc
Company Overview NerdsToGo is a rapidly growing technology-based service company with a mission to provide the best white-glove service in the business. We strive every day to provide outstanding technology services for residential and small business customers, demystifying technology and making it accessible for all. Job Summary We are seeking a part-time IT Services Technician to join our team, working 20-30 hours per week during business hours. This role will focus on providing high-quality customer service and technical support to our residential and small business customers. The technician will have the ability to work independently and be capable of managing a variety of technical tasks and responsibilities. Responsibilities Consult with customers in-store, over the phone, and on-site at their business or residence to provide advanced solutions that best fit their needs Maintain a positive, empathetic, and professional attitude toward customers at all times Perform PC hardware and software troubleshooting, repair, and maintenance Assist with Microsoft 365 administration, including user management, basic security settings, and application configuration Execute data recovery and loss prevention tasks Upgrade and install software, ensuring compatibility and optimal performance Perform network installation and maintenance (wired, wireless, LAN, WAN) Manage virus protection and Spyware/Adware removal Enhance security solutions for home and small business technology Deliver one-on-one training for customers on various technology topics Collaborate with Senior Technicians, seeking guidance and support when needed Qualifications Associate's degree in a technology-related field, or equivalent experience Minimum of 2 years of experience providing technical support Knowledge of PC troubleshooting and repair Strong communication and customer service skills Familiarity with Windows OS and experience with Mac and Apple products Knowledge of Office suite (Word, Excel, PowerPoint, and Outlook) Valid driver's license and clean driving record Preferred Proficiency with routers, firewalls, TCP/IP, WAPs, Wireless, and other networking devices A+, Network+, or other relevant certifications Benefits 401(k) Bonus based on performance Company car Dental insurance Health insurance Opportunity for advancement Paid time off Opportunity to join an incredible company that values people and results Make a significant contribution to our history-making journey Be a part of a supportive and caring team that prioritizes learning and growth Competitive benefits, including health insurance, vacation, paid holidays, and commission opportunity Enjoy the variety and challenges that come with working in a dynamic and rapidly evolving field #J-18808-Ljbffr
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$7.25 - $14 per hour
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...buyers, procurement teams, and third-party risk functions. The Customer Trust Lead is a specialized individual contributor responsible... ...organization – including all Customer Success Managers, Extended Services, Client Sales and Installations teams – and serving as a...Local areaFlexible hours- ...! At David's Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! We make dreams happenapply... ...today! Alterations Customer Service Representative (CSR) The Alterations Customer...Hourly payPart timeWeekend workWeekday work
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...Financial Duration: 12 Months Contract Key Responsibilities Required Skills: Requires 1-3 years of experience Excellent Client Care / Customer Service skills. Work well as a team and build relationships to the global partners. Excellent organizational skills, with the ability...Hourly payContract workTemporary work- Responsibilities Job Summary: As a Perishable Specialist, you will be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a dai
$20.16 per hour
...AT&T Premier Service Consultant This hybrid-remote position reports to our 2221 Lakeside... ...a member of our team, you'll redefine customer service, creating meaningful... ...opportunities, surpassing those goals earn top representatives $62,280+ per year. Not to mention all the...Hourly payTemporary workWork at officeLocal areaRemote workWork from homeFlexible hoursShift workNight shift- ...In this role, the Airport Customer Service Rep, where you will coordinate with other departments when needed, assist with packaging, labeling, and preparing items for delivery, and respond to questions by phone, email, or in-person. Additional duties include provide friendly...Weekly payFlexible hours
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