White-Glove Retention Specialist: Customer Outreach
Digital-Ris
Mphasis in San Antonio is seeking an Emergency Retention Specialist to provide immediate support for urgent customer issues and protect relationships by partnering with clients’ internal teams. You will resolve critical errors, present offers, promote online tools, and triage high-risk accounts with a focus on loyalty, advocacy, and seamless service. This white-glove role requires empathy, strong communication, and collaboration across Sales and Support to maintain confidence and trust. #J-18808-Ljbffr Digital-Ris
Vacancy posted 1 day ago
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