Senior Product Manager, Account Foundations

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the team

The Accounts Product team owns the core account surface that underpins the Roku experience. We are responsible for the end-to-end account lifecycle-from frictionless setup and onboarding to providing a framework for personalization & content access, age assessment, user identity, robust account security, and account management. We partner closely with UX, Engineering, Trust, Legal, and other Product teams to deliver a cohesive experience that delights Roku streamers.


About the role

As a Senior Product Manager, Account Foundations, you will work on some of the most interesting & complex account-related challenges in the industry. You will be responsible for driving vision and owning Roku's broader accounts strategy, access/content controls, age assessment, account security, and account management. The ideal candidate has a strong background in solving complex content access, identity, age assessment, and security concerns for a scaled consumer platform, a solid technical background, and thrives in nascent and ambiguous environments. In this role, expect to partner closely with team members across Engineering, UX, Legal, and other Product teams within the organization.


This position will be located at our office in San Jose and will report to the Director of Product, International, Privacy & Accounts.


For San Jose Only - The estimated annual salary for this position is between $266,000 - $387,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.


What you'll be doing

• Drive vision and own Roku's broader accounts strategy
• Develop strategy and oversee implementation of a platform-level access/content control & age assessment framework
• Lead Roku's consumer identity strategy & implementation
• Evolve Roku's account security strategy & implementation
• Own Roku's overall account management

We're excited if you have

• Minimum of 10+ years of experience as a product manager/product lead for a scaled software and/or hardware consumer product/platform
• Experience solving complex access/content control concerns, including age assessment & verification, as well as account security and user identity
• A clear point of view on what it means to build great products that consumers love to use
• Proven track record working with Engineering, UX, and Legal/Compliance teams to build cutting-edge consumer-facing products with significant compliance complexity
• A strategic mindset & ability to extrapolate today's compliance requirements into the future
• Strong verbal & written communication skills
• Excellent problem-solving skills and ability to work through complex, ambiguous problems independently
• Balance data-driven decision making with intuitive judgment
• Entrepreneurial mindset & ability to convince cross-functional stakeholders of your vision and execute against it
• Bachelor's degree, preferably in CS/Engineering or related technical/analytical discipline

#LI-BD1

Our Hybrid Work Approach

Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

Accommodations

Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to View email address on click.appcast.io.

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.


We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.


To learn more about Roku, our global footprint, and how we've grown, visit

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