Cloud Support Team Lead - Hands-On & Customer-Obsessed
MongoDB HQ
MongoDB, Inc. in New York City is seeking a Cloud Support Team Lead to guide a small, distributed team of engineers while remaining hands-on in escalations and diagnostics. You will own frontline service quality, coordinate cross-functional incident response, and translate recurring issues into improvements. Ideal candidates bring strong leadership, deep troubleshooting of cloud databases (MongoDB Atlas), and a data-driven approach to prioritizing work, all within our hybrid NYC footprint. #J-18808-Ljbffr MongoDB
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