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Customer-Facing Engineering Manager — AI SaaS Platform

Workweave

A dynamic tech startup in San Francisco is looking for an exceptional forward deployed engineering manager CSM to enhance customer engagement and support. You will manage customer relationships post-sale and collaborate with technical teams to troubleshoot issues efficiently. Ideal candidates will have a background in engineering or product management and possess strong communication skills. This role promises a high level of ownership and impact from day one in an innovative environment. #J-18808-Ljbffr Workweave

Vacancy posted 2 days ago
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