Member Service Representative (Full-Time) Potomac Yard/Crystal City
$23.75 - $27.55 per hourNavy Federal Credit Union
Job Title
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
Responsibilities
- Provide basic counseling on available products and services to meet member needs
- Assist members with opening and maintaining deposit accounts, loans, and other financial products
- Research and resolve basic account discrepancies and service requests
- Identify opportunities to cross-service products and enhance member relationships through education
- Understand and comply with all relevant federal and institutional regulations related to financial products and services
- Support team members by sharing knowledge and best practices as experience grows
- Ensure cash and other negotiable instruments are handled properly and securely
- Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
- Perform other duties as assigned
Qualifications
- Experience in building effective relationships through rapport, trust, diplomacy, and tact
- Effective research, analytical, and problem-solving skills
- Experience working independently and in a team environment
- Experience maintaining composure in a high-production and changing environment
- Experience navigating multiple systems efficiently and adapt to evolving technologies
- Effective skill exercising sound judgment and make informed decisions
- Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
- Effective verbal and written communication skills to engage with members and colleagues
- Working knowledge of deposit and loan products, services, and operational procedures
- Experience in customer service, preferably in banking or a financial institution
Desired Qualifications
- Working knowledge of deposit and loan products, services, and operational procedures
- Experience in customer service, preferably in banking or a financial institution
Additional Information
Hours: Available Monday - Saturday, hours based on business needs.
Locations: 3725-A Richmond Hwy, Alexandria, Virginia 22305; 2450 Crystal Drive Suite R-010A, Arlington, Virginia 22202; Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
Job Info
- Job Identification 28788
- Job Category Branch Operations
- Apply Before 06/12/2026, 03:59 AM
- Job Schedule Full time
- Job Shift Shift Work
- Targeted Salary Range $23.75 - $27.55 hourly
- ...Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union... ..., Virginia 22305 ~2450 Crystal Drive Suite R-010A, Arlington,... ...Companies in America 2026 * Military Times 2025 Best for Vets Employers *...Full timeInternship
- To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking... ...Trustworthy Companies in America * Military Times 2025 Best for Vets Employers * Best Companies...Full timeInternship
$12.5 - $15 per hour
...environment · Providing excellent customer service by looking guests in the eye, smiling... ...conversations The Ideal Team Member: · No experience necessary · Excels... ...challenge? If so, apply today! Job Types: Full-time, Part-time Wages: $10.00-$13.50 Special...Full timePart timeFlexible hoursShift work$60k - $72k
...Support Technician (Crystal City, VA) ITS Tier 2... ...Officer (ISO) representative, advising leadership... ...forward Requests for Service to the NEC and act... ...(SDVOSB). Team Member Benefits Competitive Pay Paid Time Off Tuition... ...veteran. This is a full time position...Full timeContract workWork at office- ...Our tradition of exceptional service extends not only to our members but also to our employees. Through... ...period Generous Paid Time Off: Ample vacation and personal... .... We are currently seeking a full‑time Member Service Representative I to join the team in our call...Full timeWork from homeFlexible hours
- ...BizFirst Employment Type: Full-time Permanent W-2 Employee... ...Hybrid (2-3 days/week onsite in Crystal City, VA) Security Clearance:... ...Artificial Intelligence Integration Services and innovative data... ...contributions, ensuring a rewarding experience for all team members.Full timePermanent employment2 days per week3 days per week
$40k - $60k
Financial Services Representative - State Farm Agent Team Member Full Time in Alexandria - VA As a Financial Services Representative - State Farm Agent Team Member with Tianya Edgerton - State Farm Agent, you will successfully market the financial products that manage...Full timeFor contractors$15 - $20.5 per hour
...Fashion Center at Pentagon City - Arlington, VA page is loaded##... ...- Arlington, VAtime type: Full timeposted on: Posted... ...now hiring **SEASONAL, PART-TIME, and FULL-TIME** team members!**Your role at Zales:**As a... ...information regarding extended service plans and financing options...Full timePart timeSeasonal workLive inImmediate startFlexible hoursNight shiftWeekend work$50k - $62k
...BankFund Credit Union is a full-service financial cooperative that was... ...is classified as a full-time on-site role which means that... ...Provides in-person service to members, including opening accounts,... ...sales for the Account service Representatives to follow. Creates and...Full timeWork at officeImmediate startFlexible hours$18 - $20 per hour
...Description At Chick-fil-A at Crystal City, we always keep our eyes out for applicants with a coachable spirit and a genuine desire to... ...Procurement to ensure operational goals are met and that our team members are equipped and led to be successful. What to Expect:...Full timePart timeWork experience placementFlexible hoursShift work- State Department Federal Credit Union is seeking a full-time Member Service Representative I for their call center in Alexandria, Virginia. The ideal candidate must have one year of customer service experience, excellent communication skills, and an ability to handle high...Full timeFlexible hours
$45k - $65k
Financial Services Representative - State Farm Agent Team Member Full Time in Fairfax - VA Benefits Life Insurance Bonus based on performance Opportunity for advancement Paid time off Parental leave Training & development ROLE DESCRIPTION As a Financial Advisor...Full timeFor contractors- ...brand to life for our customers. You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe...Full timeWork at officeFlexible hoursNight shiftWeekend workAfternoon shift
$40k - $55k
Financial Services Representative - State Farm Agent Team Member Full Time in North Bethesda, MD Opportunity for advancement Are you a dynamic and results-oriented individual with a passion for sales and customer service? Do you want to be part of a supportive team that...Full timeFor contractorsWork at officeWeekday work$40k - $60k
Account Associate - State Farm Agent Team Member Full Time, Alexandria, VA. Compensation $40,000.00 - $60,000.00 per year. Mission My team... ..., VA and help customers with their insurance and financial services needs, including auto, home, life insurance and retirement planning...Full time$17.25 per hour
...providing friendly, courteous and professional service, including adherence to health... ...achieve. 1. Happy, professional team members who demonstrate aggressive friendliness.... ...and responds to requests in a positive and timely manner while providing the highest level...Full timeLocal areaShift work- ...Fairfax Animal Hospital - Client Service Representative Falls Church, Virginia VetEvolve... ...Team at Fairfax Animal Hospital Full or Part-Time Customer Service Representative (CSR... ...Health insurance for eligible team members A collaborative, friendly work environment...Full timePart timeLocal area
- ...Customer Service Representative Be the first smile they see. The voice they trust. The heart of... ...connection, and care. We're looking for a Full-Time Customer Service Representative to... ...pet like family and value every team member like gold, creating a supportive and caring...Full time
$40k - $60k
Account Manager - State Farm Agent Team Member Full Time in Alexandria - VA Benefits 401(k) Bonus based on performance Paid time off Training... ...our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an...Full timeFor contractors$25.57 per hour
...Housekeeping and Laundry Job Schedule: Full time Salary $25.57/USD/Hourly Equal... ...the qualities we look for in every team member: A passion for spreading the light and... ...- Access dedicated caregiving concierge services to help navigate caregiving for yourself...Full timeHourly payWorldwideNight shift- ...Store Team Member Got high-energy and love to hustle? Come join the fast-paced, fun... ...through sales, food preparation & customer service. The sky is the limit for your potential... ...$1.50/hr. for working 10pm-6am Full-time Team Members are required to work 4 weekend...Full timeWeekend work
$21 per hour
...Customer Service and Sales Representative I Job Category: Customer Service & Contact... ...Employment Type: Full-Time Work Style: On-Site Only... ...Biggest Events At Smart City Networks, we're the behind... ...Las Vegas, our 250+ team members are passionate about tech,...Full timeHourly payTemporary workFlexible hoursWeekend workAfternoon shift$20.3 per hour
...CLEAR in the video above. Job Overview As a CLEAR Sales and Service Representative (Ambassador) , you will be the face of CLEAR, responsible... ...CLEAR’s services, and convert potential customers into loyal members. In this sales & service focused role, you will work in a...Full timePart timeShift work$12.8 - $14.3 per hour
...Counter Team Members & Baristas - Tatte City Ridge Our front of house team members... ...gracious and high-quality service to our guests by, among other... ...sanitation standards at all times while adhering to our... ...dental and vision insurance for full-time team members ~ Vacation...Full timeFlexible hoursShift workAfternoon shift$17.75 per hour
...Call Center Representative Call Center Representative GTSC... ...call center customer service representatives to... ...Nashville TN, Salt Lake City UT, or Shepherdstown WV... ...military family dependent member) to enter a federal... .... Compensation: Full time position of $17.75 per...Full timeHourly payTemporary workPart timeSeasonal workWork at officeWork from homeShift work- ...regulations and local liquor laws. Ensures exceptional guest service and creates an inviting atmosphere. Follows B.F. Saul Company... ...standards of quality to ensure guest satisfaction. This is a full-time position requiring weekends and holiday flexibility for...Full timeLocal areaShift workWeekend work
- ...methodologies to ensure our clients’ success. Summary The Members Service Contract Center Representative will be responsible for providing exceptional... ...Decisions - Team members makes sound decisions in a timely and confident manner. Delivering Results - Team member...Contract workLocal area
$20 - $22 per hour
...Job Title: Member Services Representative Industry: Banking / Financial Services Location (city, state): Washington, DC Assignment Type... ...the first 2–3 weeks requires full attendance with no scheduling... ...disclose any pre-planned time off within the first 4 months...Permanent employmentContract workWork at officeLocal areaMonday to FridayFlexible hoursDay shift- ...methodologies to ensure our clients’ success. Summary The Members Service Contract Center Representative will be responsible for providing exceptional... ...Decisions - Team members makes sound decisions in a timely and confident manner. Delivering Results - Team member...Contract workLocal area
$17.25 per hour
...providing friendly, courteous and professional service, including adherence to health... ...and responds to requests in a positive and timely manner while providing the highest level... ...Hospitality Group procedures for guest/team member's incidents. Knowledgeable of hotel emergency...Full timeLocal areaShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Member Service Representative (Full-Time) Potomac Yard/Crystal City. Be the first to apply!
- customer service associate remote Alexandria, VA
- card services representative Alexandria, VA
- participant services representative Alexandria, VA
- logistics customer service representative Alexandria, VA
- airport customer experience specialist Alexandria, VA
- customer success associate Alexandria, VA
- medical customer service representative Alexandria, VA
- customer service rep part time Alexandria, VA
- customer sales representative Alexandria, VA
- td bank customer service representative Alexandria, VA



